Mixed Customer Reviews for Avis in Alicante Airport
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Mixed Customer Reviews for Avis in Alicante Airport

Aeropuerto De, 03071 Alicante, Spain

Avis in Alicante Airport receives mixed reviews, with customers mentioning great service, efficient staff, easy collection process, and clean cars. However, there are complaints about additional charges, delays in deposit refunds, and discrepancies between reserved and provided vehicles. Overall, Avis offers a decent car rental experience with friendly customer service.

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Popular Phrases (of 30 reviews)
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  • Rent for 3 days a new Opel corsa with only 70 km on odometer. Quick pickup of the car with all documents prepared in advance by prior call from the office in Alicante, dropping off the car at night without any personal - is a great option.The only advice is to take lots of pictures before taking the car (even new) to avoid correspondence and explanations if you drop the car without having it checked by an avis employee. But in the end, at all stages of this rental, the staff was very friendly and willing to resolve any problems or questions we may have had.

    Sentiment
    • Positive
    Content
    • Vehicle Condition Check and Documentation

  • Good and efficient service at Avis Alicante airport. Friendly and quick - just what was required

    Sentiment
    • Positive
    Content
    • Customer Service and Staff Friendliness

  • Great customer service with a smile and good value for money

    Sentiment
    • Positive
    Content
    • Customer Service and Staff Friendliness

  • Fair price, No pressure for extra insurance, no large reservation on payment card.Nice car

    Sentiment
    • Positive
    Content
    • Cost Transparency and Hidden Charges

  • Fab company to use, many to choose from at Alicante but this has been the easiest and most efficient option. Staff are amazing.

    Sentiment
    • Positive
    Content
    • Overall Positive Experience

  • Excelentes profesionales, siempre dispuestos a ayudar, rĂĄpidos, amables, impecable

    Sentiment
    • Positive
    Content
    • Customer Service and Staff Friendliness
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Sentiment Analysis (of 30 reviews)
34 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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