AutoScout24 App Users Report Issues and Share Feedback
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AutoScout24 App Users Report Issues and Share Feedback

AutoScout24 app users have reported various issues such as incorrect filtering, freezing, and long generated links. Some users find the app too complex and prefer the previous version. The lack of specific model searches and difficulty modifying saved search parameters are also mentioned. Despite these concerns, some users appreciate the app's large database and good customer service. A suggestion to add features like hiding ads and improving the publishing process is made. Overall, the app has potential but needs improvements.

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  • Automotive Industry Analysts

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Custom Date - Jul 22, 2024
Featured Content
  • Was ist los

    Schon seit längeren friert das Programm bei der such Eingabe (nur iPad17.2 ) ein alles andere geht. Bitte abstellen. Sonst ist es unbrauchbar

    Sentiment
    • Negative
    Content
    • App Performance
    Dec 12, 2023
  • Wann kriegt ihrs gebacken?

    In eurer App kann man IMMER NOCH NICHT nach bestimmten Modellen suchen, was soll das? Ich will den Mitsubishi Lancer Evo X suchen, natürlich wird mir das in der Liste mit den Varianten nicht angezeigt, sehe dort nur den Lancer, sehr komisch. Gleiches Spiel mit dem Hyundai i30n. Auch bei dieser Suche wird mir bei den Varianten nur der i30 angezeigt, aus welchem Grund? Ständig muss ich erst über Google nach der bestimmten Variante suchen, damit ich es dann in eurer App sehen kann, umständlicher geht’s nicht…

    Sentiment
    • Negative
    Content
    • Search Functionality
    Nov 23, 2023
  • Viel Daten - wenig Auswertung

    Die Daten in der Datenbank sind sehr groß, was ich sehr begrüße.
    Leider sind die Auswertemöglichkeiten noch weit von dem entfernt, was ich benötige, um einen Überblick zu erhalten.
    Es fehlt z.B. eine Exportfunktion in eine CSV oder Excel Datei.
    Es fehlt eine Datenfeld für Anhängelast.
    Viele Eingaben sind verwirrend, weil die unterschiedlichen Hersteller den selben Begriff für unterschiedliche Technik verwenden. So kommt es vor, dass der Gebrauchtwagen-Händler falsche Angaben macht.

    Sentiment
    • Negative
    Content
    • Search Functionality
    Nov 20, 2023
  • Features needed

    I have a suggestion / request, for two features to be added.
    1. hiding ads
    Many times I know I have no interest in one car and have to scroll past the same ad multiple times when checking the app.
    2. modifying saved search parameters
    If I want to change any parameter of a saved search, I have to enter all the parameters again and save a new search, instead of just reusing the existing one, and tweaking the parameter I want.
    Thanks

    Sentiment
    • None
    Content
    • User Interface
    Nov 15, 2023
  • Sehr schlecht!

    Anzeige wurde trotz Zusatzpaket von 29,99€ auch nach 24 Std nicht angezeigt im Netz , Servicetelefon nimmt Gespräche nicht an , oder man wird aus der Leitung geworfen.
    Sehr sehr schlecht , lieber mobile. Dort klappt es!

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 02, 2023
  • Gut aber links zu lang

    Soweit so gut, nur beim versenden von angeboten, sind die generierten links viel zu lang

    Sentiment
    • Positive
    Content
    • User Interface
    Oct 31, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-56 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for ‎AutoScout24: Auto Marktplatz based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, Customer Experience Specialists, Digital Marketing Professionals, Automotive Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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