Critical Issues with Eight Sleep App Functionality
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Critical Issues with Eight Sleep App Functionality

The Eight Sleep app has faced significant issues post-update, with users reporting freezing, connectivity problems, and malfunctions leading to ineffective control over the mattress topper. Complaints include alarms not turning off, random heating, unresponsive interface, and inaccurate temperature readings. Users express frustration with the app's performance decline, impacting the overall usability and functionality of the Eight Sleep system.

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Custom Date - Sep 20, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • New update bricked the App

    I can’t use the APP at all since the update, this wouldn’t be as big of a deal if it didn’t literally wake me up with vibration that I can no longer silence!

    Sentiment
    • Negative
    Content
    • Alarm Functionality
    Jul 06, 2024
  • Super glitchy app

    App constantly freezes and is slow when making selection. It’s been bad for years. Horrible developers here

    Sentiment
    • Negative
    Content
    • App Functionality
    Jul 05, 2024
  • App keeps freezing

    The latest update has made the app completely unusable. Every time I open the app it just freezes.

    Sentiment
    • Negative
    Content
    • App Functionality
    Jul 05, 2024
  • App not working

    The app is completely broken since the last update. Their physical product is great but their app is absolute garbage. Unfortunate.

    Sentiment
    • Negative
    Content
    • App Functionality
    Jul 03, 2024
  • Cheap app with a pretty interface

    This app collects way too much data, requires internet even though that isn’t necessary for the pod to function, and constantly has connectivity issues.

    Sentiment
    • Negative
    Content
    • Connectivity Issues
    Jul 02, 2024
  • Feedback

    Great product. One piece of feedback: please make it so that I can set an alarm with one click instead of two.

    Sentiment
    • Positive
    Content
    • Alarm Functionality
    Jun 11, 2024
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Sentiment Analysis (of 30 reviews)
-86 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Eight Sleep based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Specialists, Mobile App Developers, Quality Assurance Engineers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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