Amazon Music App Reviews Overview
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    • Product Managers
    • User Experience Designers
    • Market Analysts
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    • Music Streaming Executives
Amazon Music App Reviews Overview

Unlock Amazon Music App Insights: A Comprehensive Review Analysis

Mixed opinions are expressed in the reviews for the Amazon Music app. Users appreciate features like lyric function and music quality but complain about issues like frequent app crashes, limited skip songs, and forced subscription changes. The shuffle function and algorithm for radio play have also received criticism. Some users highlight the app's advantages for finding songs and enjoying podcasts, while others express frustration with the app's performance, including delays in playing songs and the removal of downloaded music. Overall, the app's potential is acknowledged, but improvements in stability and user experience are requested.

Source: App Store Reviews of Amazon Music: Songs & Podcasts

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Customer Feedback Analysis of Amazon Music: Songs & Podcasts

Discover insights from Amazon Music App reviews on stability, selection, UX, and more. Enhance your strategy.

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Custom Date - Jun 22, 2025
Popular Phrases (limited preview)
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  • Crashes and Poor Algorithms

    Beside the fact that the app force closes itself nearly every time i open it. And sometimes while listening for a while (2-3 hours of app being open). The algorithm for "radio" based on artists is GARBAGE been using the app for half a year and it still plays metal in techno radio it still plays techno in grunge radio and it plays grunge in pop radio. Why is ramstine playing in my queen herb radio?

    Sentiment
    • Negative
    Content
    • User Experience and Interface
    Jun 17, 2024
  • I would give 5 stars if

    It did not have buffering roblems when at the gym .. just to make sure its not just amazon music i check my you tube or spotify and they are fine. Just amazon music also if it werent for that again i would give it five stars because the lyric function beats them all!

    Sentiment
    • None
    Content
    • App Stability and Performance
    Jun 16, 2024
  • Do not use this app! 😡

    This app is SO ANNOYING! It always shuffle the songs, it gives u limited skip songs, and u need premium to do anything!

    I do not recommend this app. This is the worst app i have ever used! Pls do not think i am mean but this is my opinion.

    Pls do some changes before more people give it 1 star. When i say some i mean ALL!

    Until then i do not recommend this app at ALL!

    😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

    Sentiment
    • Negative
    Content
    • User Experience and Interface
    Jun 16, 2024
  • Repeats

    I have a play list about eight hours but I hear the same songs repeat.

    Sentiment
    • None
    Content
    • Music Quality and Selection
    Jun 16, 2024
  • Great App

    This music app is amazing for just listening for music. The lyric function is also helpful when trying to find a specific song . Although I do have Amazon Music Unlimited.

    Sentiment
    • Positive
    Content
    • Lyric Functionality
    Jun 16, 2024
  • Amazon Music

    The only wish I would make is that when you have had PRIME for XXX amount of years more than one person (husband and wife) in this case could share Amazon music at the same time with different music tastes.

    Sentiment
    • Positive
    Content
    • Amazon Prime Integration
    Jun 16, 2024
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Sentiment Analysis (limited preview)
13 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Amazon Music: Songs & Podcasts based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Market Analysts, Digital Marketers, Music Streaming Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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