Mixed Reviews for AliMed: Customer Service, Quality, and Order Delays
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Mixed Reviews for AliMed: Customer Service, Quality, and Order Delays

AliMed has received mixed reviews regarding their customer service, product quality, and order processing. Customers have reported issues with delays, incorrect orders, lack of response from customer service, and difficulties with returns. Some reviewers praised the pricing and product quality, while others expressed frustration over restocking fees, faulty products, and unhelpful customer service.

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Custom Date - May 26, 2024
Featured Content
  • stay away from this seller

    No tracking info. Poor communication with seller. unreasonable return policy.

    Sentiment
    • Negative
    Content
    • Shipping & Delivery
    Mar 08, 2023
  • Great customer service

    Great customer service. My issue was handled very professionally.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jul 09, 2021
  • Quick

    Quick, reliable service and delivery. Soundly manufactured products. -Howard

    Sentiment
    • Positive
    Content
    • Shipping & Delivery
    Apr 09, 2020
  • My order never arrived...Looks like it…

    My order never arrived...Looks like it was sent to someone in Mass. from the UPS tracking.

    Sentiment
    • Negative
    Content
    • Shipping & Delivery
    Mar 02, 2020
  • Never received my order because it was…

    Never received my order because it was mailed to wrong address. Salesman was given right address

    Sentiment
    • Negative
    Content
    • Shipping & Delivery
    Feb 11, 2020
  • Products are of great quality and…

    Products are of great quality and arrive in a timely manner.

    Sentiment
    • Positive
    Content
    • Product Quality
    Jan 30, 2020
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-44 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for AliMed  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Managers, Customer Service Directors, Quality Assurance Specialists, Supply Chain Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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