User Feedback on Fi Money App Highlights Major Service Issues
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User Feedback on Fi Money App Highlights Major Service Issues

Uncover What Users Really Think of Fi Money App

The user reviews for the 'Fi Money - Save & Invest Smart' app reveal a divided sentiment among customers. While some users praise its seamless transactions and user-friendly interface, many express frustration with poor customer support, unexpected charges, and account freezes without prior notice. Issues such as difficulties in accessing customer care, inability to delete accounts, and strict account policies have led to a significant number of negative experiences. Users have reported feeling helpless and misled due to rapid changes in fees and account conditions. The overall consensus highlights the need for improved transparency and customer service to retain user trust and satisfaction.

Source: App Store Reviews of Fi Money - Save & Invest Smart

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Customer Feedback Analysis of Fi Money - Save & Invest Smart

Insightful analysis of Fi Money App reviews revealing customer service issues, unexpected charges, and more.

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Custom Date - Apr 22, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Bank at home

    Very good bank . Helps me to transact everything 24*7 . Helped me in crucial parts of my life.

    Sentiment
    • Positive
    Content
    • Positive Feedback
    Mar 14, 2025
  • Account closed , want to reopen but not allowed

    Why I am not allowed to open account again ? What is this policy that u deny user access t0 banking ?

    Sentiment
    • Negative
    Content
    • Dissatisfaction With Policies
    Mar 12, 2025
  • Closure of account

    I am unable to delete my account.

    Sentiment
    • Negative
    Content
    • Customer Support Issues
    Feb 25, 2025
  • Worse app

    They deducted money but still not credit, of my failed international transaction, and there is zero customer support

    Sentiment
    • Negative
    Content
    • Transaction Failures
    Feb 19, 2025
  • Worst app

    Every transaction is failed and no one is there for customer support

    Sentiment
    • Negative
    Content
    • Transaction Failures
    Feb 13, 2025
  • My account freeze

    My account freeze fultu worst experience don’t open account

    Sentiment
    • Negative
    Content
    • Account Freezing Problems
    Feb 11, 2025
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Sentiment Analysis (limited preview)
-80 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Fi Money - Save & Invest Smart based on online reviews collected from App Store. The analysis helps Product Managers, Customer Support Managers, Financial Analysts, UX/UI Designers, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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