User Dissatisfaction with MyYes App: Key Issues Highlighted in Reviews
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User Dissatisfaction with MyYes App: Key Issues Highlighted in Reviews

Uncover User Insights with the MyYes App Review Analysis

The reviews for the MyYes app reveal significant user dissatisfaction, primarily centered around poor service quality and technical issues. Users report frequent connectivity problems, difficulty in accessing customer service, and frustrating app functionality, such as crashing and slow performance. Many customers express frustration over billing discrepancies and the challenges faced when trying to resolve issues through the automated support system. Despite some mentioning ease of navigation and shopping within the app, the overwhelming sentiment indicates that users feel neglected and frustrated by the lack of effective support and reliable service. As a result, customers are urging potential users to avoid the app and service altogether.

Source: App Store Reviews of MyYes

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Customer Feedback Analysis of MyYes

Insightful analysis on MyYes App reviews revealing key user issues with service quality and technical challenges.

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Custom Date - May 12, 2025
Popular Phrases (limited preview)
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Featured Content
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  • credit balance

    WHERE IS MY CREDIT BALANCE WHY IS IT STILL ZERO

    Sentiment
    • Negative
    Content
    • Billing and Account Problems
    Feb 15, 2025
  • Where simpol data roaming purchase

    I really problem tu buy data roaming with yes apps

    Sentiment
    • Positive
    Content
    • Payment Processing Delays
    Feb 03, 2025
  • esim

    klau nk convert sim mudah ja x pyah nk p center dh

    Sentiment
    • Positive
    Content
    • Complicated User Experience
    Oct 20, 2024
  • Sophia is useless

    No customer service available. Just talking to a robot.

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Aug 25, 2024
  • Design Interface

    Can you designate interface MyApps Yes. Please

    Sentiment
    • Positive
    Content
    • App Functionality Issues
    Jul 17, 2024
  • kecewa

    line sangat lembab bila ada dalm bagunan atau mana2 tempat bertutup

    Sentiment
    • Negative
    Content
    • Slow Internet Connection
    Jun 25, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-57 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MyYes based on online reviews collected from App Store. The analysis helps Product Managers, Customer Service Executives, App Developers, Marketing Analysts, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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