User Feedback Highlights Issues in Skroutz App Functionality and Support
Uncover User Insights with Our Skroutz App Feedback Report
The reviews for the Skroutz app highlight significant user dissatisfaction, primarily due to frequent app crashes, slow loading times, and poor customer service. Many users report issues with order delivery dates being miscommunicated, leading to delays and frustrations. The automated support system is criticized for being unhelpful, leaving customers without adequate assistance during problems. Complaints also focus on a lack of transparency regarding product evaluations, with users feeling their feedback is manipulated. Overall, while some users appreciate the range of products available, the application's reliability and customer support are major areas needing improvement to enhance user experience.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Skroutz based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Customer Service Executives, E-commerce Strategists, Marketing Analysts to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Can I have this research report with more reviews?
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
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Introduction
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Overview
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Content Analysis (1/2)
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Content Analysis (2/2)
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Buyer Personas
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SWOT Analysis
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Right now, you’re only viewing analysis of 30 reviews. Buy this report and benefit all these features below that come with the purchase:
Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
Buyer Personas
Search in reviews
Filter by sentiment
Filter by popular topics
Filter by popular phrases
Filter by language
Export to Excel
Export to PDF
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