User Frustrations with Ads, Wine Recognition, and Customer Service in Vivino App
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  • Who is this report for?
    • Digital Marketing Specialists
    • Customer Experience Managers
    • Wine Industry Analysts
    • Mobile App Developers
    • Product Managers
User Frustrations with Ads, Wine Recognition, and Customer Service in Vivino App

Uncover User Insights on the Vivino App - Essential Analysis

Users express frustration over the excessive presence of ads, issues with wine recognition after updates, and the lack of response from customer service. The introduction of a premium subscription model and the app's commercialization are criticized, leading to a decline in user satisfaction.

Source: Google Play Reviews of Vivino: Bestel de juiste wijn

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Customer Feedback Analysis of Vivino: Bestel de juiste wijn

Insightful analysis of Vivino app user feedback on ads, service, and functionality. Essential for wine industry professionals.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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  • adds value and pleasure to the taste of wines

    Sentiment
    • Positive
    Content
    • Positive Feedback
    Mar 29, 2024

  • Keeps on crashing due to mediocre low added value advertisements. Recent changes and paid account will kill its success 😭

    Sentiment
    • Negative
    Content
    • Advertisement Complaints
    Mar 02, 2024

  • Steeds meer functies verdwijnen achter het premium abonnement. Waardeloos business practices.

    Sentiment
    • Negative
    Content
    • Premium Subscription Complaints
    Jan 20, 2024

  • Foto van witte wijn levert een resultaat van een hele andere rode wijn op

    Sentiment
    • Negative
    Content
    • Recognition Accuracy Problems
    Jan 09, 2024

  • Hele fijne app. Maaf het premium abbo is wel. Echt over de top. Als het nou 15 euro per jaar zou zijn zou ik er nog over nadenken

    Sentiment
    • Positive
    Content
    • Premium Subscription Complaints
    Dec 13, 2023

  • Scant geen etiketten meer. Iedere foto geeft foutmeldingen. Update lijkt mislukt

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Nov 04, 2023
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Sentiment Analysis (limited preview)
-50 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Vivino: Bestel de juiste wijn based on online reviews collected from Google Play. The analysis helps Digital Marketing Specialists, Customer Experience Managers, Wine Industry Analysts, Mobile App Developers, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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