Drivers Express Discontent with Uber's Business Practices and Pay Structure
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Drivers Express Discontent with Uber's Business Practices and Pay Structure

Uncover Uber Driver Concerns: Pay, Support, and Ethics Report

The reviews for Uber - Driver: Drive & Deliver reveal a growing dissatisfaction among drivers regarding pay and support. Many drivers express frustration over decreasing fare percentages, with claims that Uber takes a significant cut of the ride fares, leaving drivers with minimal earnings. Issues such as app bugs, lack of communication, and driver deactivation without sufficient justification further exacerbate the negative sentiment. While some drivers appreciate the flexibility and additional income, the prevailing sentiment indicates that Uber's business practices are perceived as exploitative, with inadequate support for drivers. The app is criticized for poor customer service and insufficient transparency regarding rider information and delivery times.

Source: App Store Reviews of Uber - Driver: Drive & Deliver

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Customer Feedback Analysis of Uber - Driver: Drive & Deliver

In-depth analysis of Uber Driver feedback highlighting pay, support, app issues, and business ethics. Essential insights for stakeholders.

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Custom Date - Jan 30, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Useless

    Will not let you drive if your name isn’t on your parents’ insurance card.

    Sentiment
    • Negative
    Content
    • Driver Pay Issues
    Jan 01, 2025
  • Waste of time

    If you love working for less than minimum wage then drive Uber

    Sentiment
    • Negative
    Content
    • Driver Pay Issues
    Jan 01, 2025
  • Why go to college to get in debt?

    You get an idea of how to run a business. This is better than college. God bless Uber!!!

    Sentiment
    • Positive
    Content
    • Business Practices and Ethics
    Jan 01, 2025
  • Worst company ever

    Don’t waste your time working for them they don’t care about their delivery drives or your time

    Sentiment
    • Negative
    Content
    • Business Practices and Ethics
    Jan 01, 2025
  • Uber Steals Most of the fare

    Uber takes most of the fare. If they charge $20 for the ride, you’ll get $6

    Sentiment
    • Negative
    Content
    • Driver Pay Issues
    Dec 31, 2024
  • Tip Baited

    It’s Still Happening Super Often

    Sentiment
    • Negative
    Content
    • App Functionality and Bugs
    Dec 31, 2024
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Sentiment Analysis (limited preview)
-66 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Uber - Driver: Drive & Deliver based on online reviews collected from App Store. The analysis helps Ride-Sharing Company Executives, Transportation Industry Analysts, App Developers, Consumer Advocates, Human Resources Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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