Mixed Feedback Summary for The Whitehall Hotel in Chicago
Uncover The Whitehall Hotel's Guest Feedback Insights

Mixed Feedback Summary for The Whitehall Hotel in Chicago

105 E Delaware Pl, Chicago, IL 60611, United States

Mixed reviews exist for The Whitehall Hotel in Chicago with comments on outdated amenities, friendly staff, convenient location, and room comfort. Guests appreciate the value for the price but note issues such as old decor, lack of modern facilities, and inconsistent service quality. The hotel's historical charm and central location draw positive feedback, while concerns about room cleanliness, noise levels, and parking costs are mentioned. Suggestions for improvement include updating room amenities, enhancing service efficiency, and clarifying promotional offers for guests.

Best for
  • Hotel Managers
  • Investment Analysts
  • Travel Consultants
  • Hospitality Marketers
  • Customer Experience Specialists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • A classic old hotel w all the charm and attentive staff. Great drinks and food too! Needs some attention- love and lip stick- things are a bit warm- but the friendly staff makes you forget that. Super location!

    Sentiment
    • Positive
    Content
    • Staff Hospitality

  • the worst hotel you will ever stay in the pics are a scam the most creepy and disgusting

    Sentiment
    • Negative
    Content
    • Room Cleanliness

  • Called to let them know I wouldn't make it for the first night of my stay due to weather. Without telling/asking me, they checked me in early and charged for the night anyhow. Parking was a joke, almost as much as the room.

    Sentiment
    • Negative
    Content
    • Parking Experience

  • Iconic property that is destroyed by management. Check in was a disaster. Also be careful with their pitch of $50 credit per day for the restaurant. We have yet to see the credit issued

    Sentiment
    • Negative
    Content
    • Hotel Amenities

  • Everything was amazing, beds comfy, rooms clean, atmosphere is ambient. Few blocks to the lake, steps to Michigan Ave. Lots to explore! Restaurant on lower level was good as well.

    Sentiment
    • Positive
    Content
    • Hotel Amenities

  • Excellent location, clean and spacious rooms for a good value. It is definitely an older, historical hotel, but everything worked well, staff were friendly and helpful.

    Sentiment
    • Positive
    Content
    • Room Cleanliness
  • See All Reviews
Sentiment Analysis (of 30 reviews)
36 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock AC Hotel Chicago Downtown Feedback Insights
    Google Business Reviews 68
  2. Unlock In-Depth Crowne Plaza Chicago Guest Feedback Insights
    Google Business Reviews 68
  3. Unlock Key Insights: Holiday Inn Chicago Customer Feedback Report
    Google Business Reviews 78
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for The Whitehall Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Investment Analysts, Travel Consultants, Hospitality Marketers, Customer Experience Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.