Wigsbuy.com Review Summary: Misleading Images, Poor Quality Wigs, and Refund Issues
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Wigsbuy.com Review Summary: Misleading Images, Poor Quality Wigs, and Refund Issues

Wigsbuy.com receives overwhelmingly negative reviews with customers complaining about misleading product images, poor quality wigs, difficulty in returns, unresponsive customer service, and issues with refunds. Many customers express frustration over receiving products that look nothing like advertised, delays in delivery, and challenges in obtaining refunds after returning items. Some customers highlight the company's lack of transparency, false advertising, and overall scamming practices, urging others to avoid purchasing from Wigsbuy.com.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Lousy people,difficult when wigs need…

    Lousy people,difficult when wigs need to be returned.Don’t even fulfill the promise given to the customer.Never buy wigs from this site/company,Tampa,Fl,USA

    Sentiment
    • Negative
    Content
    • Customer Service Concerns
    Dec 08, 2023
  • Never received it paid in full no…

    Never received it paid in full no refund for money 💰

    Sentiment
    • Positive
    Content
    • Shipping and Delivery Issues
    Nov 20, 2023
  • My Wig was Perfect for Me!

    I ordered a wig a year ago and I Love it. I'm trying to order it again but having issues with the website

    Sentiment
    • Positive
    Content
    • Order Processing Delays
    Oct 03, 2022
  • They do not honor their return policy

    They do not honor their return policy. They send you multiple emails asking for the same information. Their goal is for you to get frustrated and give up. DO NOT SHOP HERE!

    Sentiment
    • Negative
    Content
    • Customer Service Concerns
    Jun 04, 2022
  • i wish i had read the reviews before i…

    i wish i had read the reviews before i ordered the wig am out the money and still do not have a wig. they have no customer support. beware do not do business with this company.

    Sentiment
    • Negative
    Content
    • Customer Service Concerns
    Apr 15, 2022
  • Awful experience!

    Do not buy from this company. The wigs are awful & nothing like the photographs on line. The company make it as difficult as possible to return goods.

    Sentiment
    • Negative
    Content
    • Poor Quality Wigs
    Mar 03, 2022
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Sentiment Analysis (of 30 reviews)
-84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for wigsbuy.com  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Consumer Rights Advocates, Online Retail Consultants, Market Research Analysts, Customer Experience Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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