Protein Factory Customer Feedback Analysis
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Uncover the Truth Behind Protein Factory Customer Reviews

Protein Factory Customer Feedback Analysis

Protein Factory customers have mixed experiences with the company, praising the high-quality products, but expressing frustration over slow shipping, unresponsive customer service, and issues with order fulfillment. While some customers appreciate the unique protein offerings and easy ordering process, others highlight significant delays, lack of communication, and even cases of money being taken without delivery. Positive aspects include product quality, ease of ordering, and unique protein varieties, while negative aspects involve slow shipping, unresponsive customer service, delayed order processing, and instances of financial loss.

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  • Customer Service Managers
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  • E-commerce Specialists

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Custom Date - May 29, 2024
Featured Content
  • Great customer service

    Great customer service, got taken care of in a timely manner.

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 12, 2023
  • Always great products and Alex is…

    Always great products and Alex is readily available when I have questions...have been buy9ing from Protein Factory for almost 20 years now.

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 09, 2023
  • Quick and easy

    Quick and easy. And if you have a question you can email Alex and you get a response asap. Straight forward and purchasing is a breeze.

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 06, 2023
  • Great products!!!the best ones i'll add…

    Great products!!!the best ones i'll add but they take way too long to be shipped,,the best protein company if they ship the products faster

    Sentiment
    • None
    Content
    • Shipping Experience
    Mar 25, 2023
  • Ordering was simple

    Ordering was simple. The owner is accessible. They have the best products.

    Sentiment
    • Positive
    Content
    • Ordering Process
    Mar 23, 2023
  • Five stars as long as you keep what…

    Five stars as long as you keep what prescribed for with your bio serum protein coming monthly so can continue to advance my health recovery!

    Sentiment
    • Positive
    Content
    • Product Effectiveness
    Mar 23, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Protein Factory  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Managers, Marketing Professionals, Retail Industry Analysts, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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