Protein Factory customers have mixed experiences with the company, praising the high-quality products, but expressing frustration over slow shipping, unresponsive customer service, and issues with order fulfillment. While some customers appreciate the unique protein offerings and easy ordering process, others highlight significant delays, lack of communication, and even cases of money being taken without delivery. Positive aspects include product quality, ease of ordering, and unique protein varieties, while negative aspects involve slow shipping, unresponsive customer service, delayed order processing, and instances of financial loss.
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Great customer service, got taken care of in a timely manner.
Always great products and Alex is readily available when I have questions...have been buy9ing from Protein Factory for almost 20 years now.
Quick and easy. And if you have a question you can email Alex and you get a response asap. Straight forward and purchasing is a breeze.
Great products!!!the best ones i'll add but they take way too long to be shipped,,the best protein company if they ship the products faster
Ordering was simple. The owner is accessible. They have the best products.
Five stars as long as you keep what prescribed for with your bio serum protein coming monthly so can continue to advance my health recovery!
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