Mixed Reviews for Gift Card Granny: Declined Cards, Canceled Orders, and Poor Customer Service
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Mixed Reviews for Gift Card Granny: Declined Cards, Canceled Orders, and Poor Customer Service

Gift Card Granny received mixed reviews with customers reporting issues like declined cards, canceled orders, and poor customer service. Complaints included gift cards not working, orders not being fulfilled, and difficulties in contacting live customer support. Some users highlighted positive experiences with easy ordering processes, quick delivery, and efficient issue resolution. However, the overall sentiment leans towards dissatisfaction with multiple instances of fraud suspicions, canceled orders without explanation, and unresponsive customer service.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I was defrauded out of over $7,000 by…

    I was defrauded out of over $7,000 by scammers using Etsy and GCG as a fake reason to steal funds from my bank accounts. DO NOT trust them.

    Sentiment
    • Negative
    Content
    • Fraudulent Activity
    Jan 16, 2024
  • Cancelled order for NO reason

    Cancelled order for NO reason. Contacted customer service, offered no help and said to find another vendor LOL. This place is terrible.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jun 12, 2023
  • Scam alert no 1 one scamer.please dont…

    Scam alert no 1 one scamer.please dont waste this website

    Sentiment
    • Negative
    Content
    • Fraudulent Activity
    Jun 01, 2023
  • Very bad customer service!

    Very bad customer service!! Call for hours no answer!!!

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    May 08, 2023
  • Fast and easy gift cards!

    The process to buy the card was very simple. My e-card was delivered shortly after. I have bought 2 now and will continue to use them in the future!

    Sentiment
    • Positive
    Content
    • Order Processing Issues
    May 03, 2023
  • I can’t seem to redeem my gift card i…

    I can’t seem to redeem my gift card i continuously click on it and send to my email and nothing happens.. please advise

    Sentiment
    • Negative
    Content
    • Website Usability and Navigation
    Mar 31, 2023
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Sentiment Analysis (of 30 reviews)
-64 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Gift Card Granny  based on online reviews collected from Trustpilot. The analysis helps Marketing Analysts, Customer Service Managers, Retail Business Owners, E-commerce Strategists, Consumer Advocates to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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