Harvest by Acorns: Mixed Reviews on Bank Fee Refunds
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Harvest by Acorns: Mixed Reviews on Bank Fee Refunds

Uncover the Real Customer Feedback on Harvest by Acorns

Harvest by Acorns has received mixed reviews, with some praising the service for getting significant refunds on bank fees while others complain about poor communication, slow responses, and being charged for premium services without seeing results. Customers highlight difficulties in contacting customer service, delays in negotiations, and concerns about the effectiveness of the premium membership. Despite success stories of getting substantial refunds, many users express frustration over unresolved issues, lack of transparency, and feeling misled about the service's capabilities.

Source: Trustpilot Reviews of Harvest by Acorns 

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Customer Feedback Analysis of Harvest by Acorns 

Explore mixed customer feedback on Harvest by Acorns with insights on refunds, service, and premium membership issues.

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Custom Date - Mar 06, 2025
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  • same problem as everyone else

    same problem as everyone else. used it years ago successfully so i signed up this year to get some fees refunded, and the negotiation has been pending for months. I’ve emailed them multiple times to get this issue fixed and i’m lucky if i get a single response. once i’ve responded with info they ask for, i get ghosted. don’t waste your money!!

    Sentiment
    • Negative
    Content
    • Premium Membership Complaints
    Oct 01, 2022
  • Absolutely terrible

    Absolutely terrible. Paid for premium and never heard back like almost everyone else. They were great years ago when they DIDN’T charge unless you got money back. They sure were on top of it when they were getting part of it. Waste of $34. Only way to contact is by email. No response in over 3 months. Negotiation still “pending”.

    Sentiment
    • Negative
    Content
    • Premium Membership Complaints
    Aug 28, 2022
  • If I could give zero stars I would

    If I could give zero stars I would! Started this process nearly a year ago, they took the money they wanted from my bank right away (causing another overdraft fee). I’ve contacted numerous times throughout the year since this started and continually get generic bot responses. No resolution at all.

    Sentiment
    • Negative
    Content
    • Lack of Communication
    Aug 23, 2022
  • Harvest by Acorns is a Scam

    Signed up for premium in March and submitted one negotiation. It’s currently still in progress and way past the timeframe given. Reading all the real reviews below proves to me I made a huge mistake signing up for premium. They do not follow through, follow up or communicate in the slightest

    Sentiment
    • Negative
    Content
    • Premium Membership Complaints
    Jul 23, 2022
  • Jason the MF Goat

    Iv been with acorn for years but i never knew how to use it and I actually called WF 4 times in past 6months for refund & they hit me with the “we’ll see where your account stands if it’s eligible” 🤦‍♂️ Jason, within the first 5 minutes Went from 3months to 6 MONTHS OF REFUNDS! - Abdulla

    Sentiment
    • Positive
    Content
    • Successful Negotiations
    Jul 22, 2022
  • Signed up for premium and paid in…

    Signed up for premium and paid in December 2021. It’s July 2022 and the one negotiation I submitted is still in progress. No updates, no movement, no refunds, and no help from customer service. Seriously, a scam.

    Sentiment
    • Negative
    Content
    • Premium Membership Complaints
    Jul 12, 2022
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4 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for Harvest by Acorns  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Product Managers in Fintech, Banking Professionals, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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