Mixed Reviews and Trendy Vibes: The Matcha Tokyo Omotesandō Experience
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Mixed Reviews and Trendy Vibes: The Matcha Tokyo Omotesandō Experience

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5 Chome-11-13 Jingumae, Shibuya City, Tokyo 150-0001, Japan

The Matcha Tokyo Omotesandō receives mixed reviews, with some praising the authentic and delicious matcha offerings, while others criticize the quality and preparation methods. The store is known for its variety of matcha products and cozy atmosphere, attracting both locals and tourists. Customers highlight the matcha soft serve and iced matcha coffee as must-tries, but mention issues with crowded seating and overpriced items. Overall, the experience is perceived as trendy and Instagrammable, catering to a diverse clientele looking for unique matcha treats and beverages.

Source: Google Business Reviews of The Matcha Tokyo Omotesandō

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Customer Feedback Analysis of The Matcha Tokyo Omotesandō

Explore mixed reviews of The Matcha Tokyo Omotesandō with insights on matcha quality, service, and more.

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  • 抹茶とコーヒーのブレンドがめちゃうめぇ！

    Sentiment
    • Positive
    Content
    • Matcha Quality

  • The matcha was delicious, I got the iced matcha coffee (beautiful by the way) perfect taste, and the matcha vegan cookie, great taste, just slightly dry, but the cranberries added a nice touch. Will come back

    Sentiment
    • Positive
    Content
    • Matcha Quality

  • 感覺偏觀光站來買的多歐美外國人比較少當地日本人消費好喝 內用氣氛不錯點餐完會問內用還是帶走但不管哪個都是用一樣的杯子外帶要自己到旁邊拿蓋子

    Sentiment
    • Positive
    Content
    • Atmosphere and Ambiance

  • Matcha Lemonade; Frozen Matcha Latte; wonderful unique Store allowing customers sit down & enjoying your drinks; Love 💕

    Sentiment
    • Positive
    Content
    • Atmosphere and Ambiance

  • 맛나요 마챠소프트아이스크림 드세요 꼭

    Sentiment
    • Positive
    Content
    • Variety of Matcha Products

  • This place was popular, there was a queue but it moved really quickly, there's seating downstairs, upstairs and outside. They also sold matcha spreads, matcha powder, frozen, and sweet treats. Both the hojicha and matcha latte was really good.

    Sentiment
    • Positive
    Content
    • Variety of Matcha Products
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Sentiment Analysis (limited preview)
63 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for The Matcha Tokyo Omotesandō based on online reviews collected from Google Business. The analysis helps Restaurant Manager, Cafe Owner, Food and Beverage Analyst, Marketing Specialist, Tourism Consultant to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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