Mixed Reviews for Starbucks in New York City
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Mixed Reviews for Starbucks in New York City

Uncover Starbucks NYC Customer Feedback Insights

1535 Broadway, New York City, NY 10036-4077

Starbucks in New York City receives mixed reviews, with some customers praising the convenient locations and fast service, while others complain about high prices and cleanliness issues. The staff is described as friendly and efficient, but some encounters with rude or unattentive employees have been reported. Overall, Starbucks seems to be a popular choice for coffee in the city, but there are also complaints about the taste of the coffee and the lack of seating.

Source: Tripadvisor Reviews of Starbucks - #1535 BRDWY

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Customer Feedback Analysis of Starbucks - #1535 BRDWY

Explore the mixed customer feedback for Starbucks in NYC. Insights on service, cleanliness, and more for strategic decision-making.

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Custom Date - Dec 27, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Relaxing great choice.

    Lovely coffee and cake. It is a great location to relax and watch life go by. Outside seating in Times Square. Home from Home

    Sentiment
    • Positive
    Content
    • Location
    Oct 03, 2022
  • What Starbucks?

    It was scheduled to open three days AFTER we checked out, despite being advertised as open, on the hotel website.

    Sentiment
    • Negative
    Content
    • Convenience
    Jun 07, 2022
  • Too crowded

    Found it very difficult to get in, and it took forever to get served - so I had to avoid this place on future visits

    Sentiment
    • None
    Content
    • Speed of Service
    Apr 21, 2019
  • Great coffee!

    Great place to grab a coffee for a quick warm up while sightseeing in cool weather.
    Staff was great. Coffee was good.

    Sentiment
    • Positive
    Content
    • Convenience
    Mar 04, 2019
  • FAST!

    big line up but these guys dont waste time. Orders were filled, coffees were hot and one of the best starbucks there is!

    Sentiment
    • Positive
    Content
    • Speed of Service
    Mar 05, 2018
  • Coffee

    Located in same area as Marriott hotel so very convienient. Service was good and they got drinks correct.

    Sentiment
    • Positive
    Content
    • Service Quality
    Sep 09, 2017
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Sentiment Analysis (limited preview)
47 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Starbucks - #1535 BRDWY based on online reviews collected from Tripadvisor. The analysis helps Restaurant Manager, Marketing Professional, Customer Service Trainer, Business Analyst, Coffee Shop Owner to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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