Mixed User Feedback on Seatfrog: Functionality vs. Usability
  • 82 users bookmarked
  • Sources Google Play Reviews
  • Size Up to latest 4,500 reviews (Customizable)
Uncover Seatfrog User Insights & Improve Your Travel Service

Mixed User Feedback on Seatfrog: Functionality vs. Usability

Seatfrog has garnered mixed reviews from users, highlighting both its innovative concept of auction-style train upgrades and numerous usability issues. Many users appreciate the potential for affordable first-class travel, while others criticize the app for confusing navigation, technical glitches, and added fees. Specific complaints include difficulties with the payment process, a lack of clear information during auctions, and frustrating sign-in issues. Some users express disappointment over the quality of the upgrades received, noting that services advertised in the app are not fulfilled. Despite these concerns, several reviews praise the app's concept and ease of use once familiarized. Overall, while Seatfrog presents an interesting solution for train upgrades, significant improvements in functionality and customer support are necessary for a more user-friendly experience.

Best for
  • Travel Product Managers
  • User Experience Designers
  • Mobile App Developers
  • Customer Service Managers
  • Marketing Professionals

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
21 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • Won't let me add payment card.

    Sentiment
    • Negative
    Content
    • Payment Problems
    Sep 12, 2024

  • It's rubbish. Completely confusing! I'm closing my account and uninstalling the app.

    Sentiment
    • Negative
    Content
    • User Experience Issues
    Aug 24, 2024

  • Love this app. Great for getting affordable upgrades!!

    Sentiment
    • Positive
    Content
    • Positive Upgrade Experiences
    Aug 24, 2024

  • Ever time I add another payment card it doesn't add. I gave up

    Sentiment
    • Negative
    Content
    • Payment Problems
    Aug 21, 2024

  • Sign in doesnt work, and bought tickets dissapear, not a great app

    Sentiment
    • Negative
    Content
    • App Functionality Complaints
    Aug 12, 2024

  • A great app which I've used many times 🌟 🌟🌟🌟🌟🌟

    Sentiment
    • Positive
    Content
    • Positive Upgrade Experiences
    Aug 11, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-23 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
21 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Explore Critical Insights with Our myCigna App Review
    App Store Reviews 77
  2. Unlock User Insights: Money View App Feedback Report
    Google Play Reviews 83
  3. Explore In-Depth 'דיגיתל שלי' User Feedback Analysis
    App Store Reviews 16
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Seatfrog: Buy Train Tickets based on online reviews collected from Google Play. The analysis helps Travel Product Managers, User Experience Designers, Mobile App Developers, Customer Service Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.