Review of a Travel App: Easy Booking Process but Lacking Customer Service
  • 73 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Uncover Key Insights with Our Almosafer App Feedback Report

Review of a Travel App: Easy Booking Process but Lacking Customer Service

This travel app has a simple booking process and offers discounts on credit card payments. However, some users have complained about price increases and poor customer service. There have been instances of false hotel bookings and difficulties in contacting customer support. The app also lacks transparency in terms of room details and amenities. Despite these issues, some users have praised the app for its competitive prices and ease of navigation.

Best for
  • Travel Agency Owners
  • Customer Service Managers
  • Market Researchers
  • Digital Marketing Specialists
  • Hospitality Consultants

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Oct 08, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • مكة

    اخبث شركة لو عليا اعطيكم صندل قديم مش نجمه واحده

    Sentiment
    • Negative
    Content
    • Customer Service
    Jul 27, 2023
  • نصابين

    يزيدون سعر الرحلة

    Sentiment
    • Negative
    Content
    • Price and Discounts
    Jul 24, 2023
  • Bad customer service

    The worst travel app and worst customer service. Not happy at all with the service

    Sentiment
    • Negative
    Content
    • Customer Service
    Jul 13, 2023
  • الرياض

    البرنامج جيد جداً ولكن يعيبه احياناً التعليق والتأخير وعدم وضوح أين الخطأ

    Sentiment
    • None
    Content
    • App Performance
    Jul 10, 2023
  • Mr.

    اول مرة احجز مع المسافر وان شاء الله تكون تجربة ناجحة

    Sentiment
    • Positive
    Content
    • Booking Process
    Jun 26, 2023
  • Totally Friendly Platform

    It’s Clear Easy and Smooth.

    Thank you!!

    Sentiment
    • Positive
    Content
    • App Performance
    Jun 25, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
37 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Insightful MakeMyTrip App Customer Feedback Report
    App Store Reviews 82
  2. Viator Feedback Analysis: Insights for Improved Customer Journey
    App Store Reviews 73
  3. Unveil GetYourGuide User Insights & Feedback Analysis
    App Store Reviews 71
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Almosafer: Hotels & Flights based on online reviews collected from App Store. The analysis helps Travel Agency Owners, Customer Service Managers, Market Researchers, Digital Marketing Specialists, Hospitality Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.