User Dissatisfaction and Activation Issues with Telegram Messenger
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User Dissatisfaction and Activation Issues with Telegram Messenger

The reviews for Telegram Messenger highlight significant user dissatisfaction, primarily due to issues with receiving activation codes, which prevents account access. Many users report that they are unable to log in or install the app, causing frustration over a lack of effective support responses. Complaints mention delays in receiving SMS codes and calls, with some users feeling abandoned by the support team. Additional concerns include technical glitches, performance issues during video calls, and complaints regarding privacy and data handling. Despite a few positive remarks about the app's technology, the prevailing sentiment suggests that user experience is adversely affected, leading to calls for improvements and better customer support.

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • SHUT DOWN THE APP PERMANENTLY

    It IS USED FOR ILLEGAL ACTIVITIES, SEX TRAFFICKING, DRUG DEALERS AND INITIATING WAR CRIMES

    Sentiment
    • Negative
    Content
    • Negative Perception of Company
    Aug 28, 2024
  • Don't receive the activation code!

    Why I don't receive the code and why nobody answers to my requests and emails?

    Sentiment
    • Negative
    Content
    • Support Response Problems
    Aug 22, 2024
  • Issue

    I can't even login with SMS. No SMS received. So i can't use the telegram.

    Sentiment
    • Negative
    Content
    • Activation Code Issues
    Jul 14, 2024
  • Bugs

    I can’t even register to this app they don’t send me a code.I tried 10 times

    Sentiment
    • Negative
    Content
    • Activation Code Issues
    Jun 30, 2024
  • Not available anymore

    You can’t log in, as it will not call you or message you the code to enter!
    Even if you report the bug, they won’t get back to you!

    Sentiment
    • Negative
    Content
    • Activation Code Issues
    Jun 29, 2024
  • ТГ СЛЕТЕЛ НЕ ГРУЗИТ

    МНЕ МУЖИК ЩАС ДОЛЖЕН МОЙ НАПИСАТЬ А ТГ НЕ ГРАЗИТ ЛЕЧИТЕ ТГ ЧТОБ НЕ ЛОМАЛСЯ

    Sentiment
    • Positive
    Content
    • User Frustration
    Jun 08, 2024
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Sentiment Analysis (of 30 reviews)
-73 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Telegram Messenger based on online reviews collected from App Store. The analysis helps Product Managers, Customer Support Leaders, Social Media Managers, Data Analysts, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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