Mixed Reviews for Courtyard Washington Capitol Hill/Navy Yard
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Mixed Reviews for Courtyard Washington Capitol Hill/Navy Yard

140 L St SE, Washington, DC 20003, United States

Mixed reviews for Courtyard Washington Capitol Hill/Navy Yard with varying opinions on room cleanliness, customer service, and amenities like the pool. Some guests praised the location and staff, while others encountered issues like bed bugs, overbooking, and rude behavior from management.

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Featured Content
  • On a business trip, I took the Metro from the airport to the hotel. The service was lovely and the room was very nice. Thanks!

    Sentiment
    • Positive
    Content
    • Customer Service
  • I can't offer a true opinion. My 3-week reservation for a 2-night stay was canceled. Young man told me upon arrival at 9pm, they were overbooked. So he booked me for a room in a lesser hotel. I guess that is why we make reservations?

    Sentiment
    • None
    Content
    • Reservation Management
  • This place absolutely reeked of sewage too the point where it was sickening. Will NEVER stay here again and I can't believe they still rent rooms with that God awful smell. Marriott should really do something about it.

    Sentiment
    • Negative
    Content
    • Safety Concerns
  • Close to Metro. Nice hotel. It's about a ten minute walk to restaurants and the river. Very pleasant staff. Bottles of water were a nice touch. This is definitely in the Navy Yard area.

    Sentiment
    • Positive
    Content
    • Location and Neighborhood
  • Good value for moneyGood roomsGood locationNo vegetarian options for breakfastNo parkingThe beds are ultra soft so you are assured to wake up tired

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Facilities
  • My first visit to Washington DC, and I feel super comfortable in this hotel, very clean, good service, very nice staff, I recommend it

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Facilities
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Sentiment Analysis (of 30 reviews)
30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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