Maxaroma.com Customer Reviews Overview
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Maxaroma.com Customer Reviews Overview

Maxaroma.com receives mixed reviews from customers. While some praise the fast shipping, authentic products, and great customer service, others complain about receiving fake or poorly stored fragrances, encountering issues with refunds and police reports, and facing challenges with customer service regarding order corrections and returns.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great product at an amazing price!

    Great product at an amazing price!! Customer service on point!!!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 13, 2023
  • A Seamless Journey of Pleasure and…

    A Seamless Journey of Pleasure and Exceptional SpeedRating: ★★★★★Maxaroma never fails to astound with their impeccable service, consistently delivering an enjoyable and effortless shopping experience. This review comes with a slight twist since, amidst their vast selection of enticing products, I can't recall the exact purchase I made. However, what remains crystal clear is the exceptional quality of their website navigation and the lightning-fast delivery that leaves you breathless with delight.From the moment you step into their virtual realm, Maxaroma's website unveils a unique elegance. Designed with a sophisticated layout and seamless functionality, it effortlessly guides you through their extensive range of fragrances, skincare, and more. Navigating their user-friendly interface is an absolute breeze, making every shopping session a true pleasure. Whether you have a specific item in mind or wish to explore their offerings, finding and finalizing your purchase is a seamless journey of delight.However, the true magic of Maxaroma lies beyond their extraordinary website. Once your order is placed, their unwavering commitment to exceptional speed takes center stage. Hold on tight, for their delivery service is nothing short of phenomenal. Like a bolt of scented lightning, your parcel arrives before you could even finish contemplating your purchase. It is a testament to Maxaroma's dedication to customer satisfaction, making convenience and swiftness an integral part of their ethos.I must applaud Maxaroma for consistently surpassing expectations. Though I may have momentarily forgotten the precise item I purchased, the experience itself has left an indelible mark. With their graceful website and astounding delivery speeds, it is no wonder customers flock to Maxaroma. Trust their expertise when seeking your olfactory indulgences, for they will leave you captivated and eagerly planning your next encounter with their unrivaled elegance.

    Sentiment
    • Positive
    Content
    • Website Experience
    Aug 12, 2023
  • Great deals for luxury fragrances

    Great deals for luxury fragrances, awesome customer service, generous return policy. Have already purchased from them numerous times, and will continue purchasing as long as the deals keep on coming.

    Sentiment
    • Positive
    Content
    • Product Authenticity
    Aug 12, 2023
  • I buy lots of fragrances from max aroma…

    I buy lots of fragrances from max aroma and everything is always perfect!!

    Sentiment
    • Positive
    Content
    • Fragrance Selection
    Aug 11, 2023
  • Awesome Experience

    Fast shipping, great customer service! Products are all authentic....My first place to shop for fragrances!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 10, 2023
  • Great experience,

    Great experience,I'm a returning customer and never had issues with deliveries. The only letdown is that I don't always see the fragrance I want.

    Sentiment
    • Positive
    Content
    • Fragrance Selection
    Aug 10, 2023
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Sentiment Analysis (of 30 reviews)
22 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Maxaroma.com  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Product Managers, Customer Service Analysts, Market Researchers, Brand Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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