Mixed Customer Feedback on Bradesco Mobile App
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Mixed Customer Feedback on Bradesco Mobile App

Customer opinions on the Bradesco mobile app vary greatly, with positive comments on ease of use, features, and service quality contrasting with complaints about slow processes, technical issues, and outdated design. While some users praise the app for its functionality and services offered, others criticize it for being confusing and cumbersome, suggesting improvements in speed, design, and user experience. Despite mixed reviews, the Bradesco app is considered essential by some users but faces strong competition from other banks offering more user-friendly experiences.

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Custom Date - May 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • O aplicativo precisa ganhar um novo visual, uma nova identidade, sair desse layout cansado. Atualmente o aplicativo é lento e muito poluído com vários menus e submenus, precisa aprimorar a autenticação de segurança, para facilitar a vida do usuário e não dificultar. O Bradesco pode melhorar e muito!

    Sentiment
    • Negative
    Content
    • User Interface Design
    Apr 23, 2024

  • pior banco do mundo, não deve nem pra ver dinheiro, não sei como esse banco ainda funciona

    Sentiment
    • Negative
    Content
    • Bank Comparison (Negative)
    Apr 23, 2024

  • Acho que esse é o pior banco de todos, processo de abertura de conta online extremamente demorado e complicado. Três dias esperando uma resposta e até agora nada, não sei o que é pior, ir em uma agência que quase não tem na cidade ou abrir conta por aqui. Só estou abrindo conta porque a empresa pediu, que zik depender do Bradesco, liberaram a conta mas agora quando abro o aplicativo não entra na conta, só dá erro. Que bomba ein Bradesco

    Sentiment
    • Negative
    Content
    • Account Opening Process
    Apr 23, 2024

  • melhor aplicativo de banco pra mim, intuitivo e minimalista

    Sentiment
    • Positive
    Content
    • User Experience
    Apr 23, 2024

  • Aplicativo não está entrando. Já desinstalei e instalei novamente e nada de entrar.

    Sentiment
    • Positive
    Content
    • Technical Issues
    Apr 23, 2024

  • Não consigo fazer uma troca de endereço simples pelo app

    Sentiment
    • Negative
    Content
    • App Functionality
    Apr 23, 2024
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Sentiment Analysis (of 30 reviews)
43 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Bradesco: Conta, Cartão e Pix! based on online reviews collected from Google Play. The analysis helps Market Researchers, Product Managers, User Experience Designers, Mobile App Developers, Financial Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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