Mixed Feedback Highlighting Friendly Staff and Convenient Location
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Mixed Feedback Highlighting Friendly Staff and Convenient Location

Uncover Insights from Furama RiverFront Guest Feedback

405 Havelock Rd, Singapore 169633

Furama RiverFront garners mixed feedback from guests, with notable praise for friendly staff like Priya and Navin, while some mention outdated rooms and slow service. The hotel's convenient location near attractions and transportation hubs is highlighted, as well as positive experiences with specific staff members such as Milla, Mr. Islander, and Mr. Wijaya.

Source: Google Business Reviews of Furama RiverFront

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Customer Feedback Analysis of Furama RiverFront

Explore in-depth analysis of Furama RiverFront with feedback on staff, room quality & more to improve guest experience.

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Popular Phrases (limited preview)
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Featured Content
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  • Milla was such an amazing help! She’s extremely hospitable and friendly. I would definitely recommend staying here!

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • Great service.Rooms: Spacious and clean. However, bed is quite old.Noteworthy details: Service staff is great.

    Sentiment
    • Positive
    Content
    • Room Amenities

  • Excellent service to priya and lee mei

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • Shar is good service.she smile is so sweet.she explain to us, which one is vegetable no include meet.which one is more batter. I like her

    Sentiment
    • Positive
    Content
    • Service Quality

  • Good hotel. Being helped by manager wijaya. He is kind n nice. Thank you

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • Thankyou for your help Mr Manan, Mr Iskandar, dan Mrs Wila. Definitely will come back soon

    Sentiment
    • Positive
    Content
    • Overall Experience
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Sentiment Analysis (limited preview)
77 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Furama RiverFront based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel Consultants, Market Researchers, Hospitality Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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