The reviews for Floward Online Flowers & Gifts overwhelmingly highlight a pattern of poor customer service and delivery issues. Customers report late or missing deliveries, unresponsive support, and inadequate compensation for issues. Many express disappointment over receiving damaged or incorrect items, leading to frustration and embarrassment. The app, once considered reliable, is now criticized for its inefficiency and lack of accountability. Several users suggest avoiding the service altogether, citing experiences that reflect a lack of professionalism and respect for customers' needs. Overall, the sentiment conveyed in the reviews indicates significant dissatisfaction with the service and recommendations to seek alternatives.
Source: App Store Reviews of Floward Online Flowers & GiftsStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Unlock the truth behind customer dissatisfaction with Floward Flowers & Gifts - essential insights for businesses.
معقد
مره مره مره سيئة الخدمة
If you want wrong items to be delivered, or useless customer service then this is the app for you.
Worst Experience Ever, the gift doesn’t deliver and no one contacted me . I didn’t get even a refund.
Was kept on hold for 30 minutes trying to speak to customer care and still no answer
برنامج سيئ جدا لا احد يرد وكم من مره مشاكل في التوصيل والرد اتمناء وهذا اخر تعامل معاكم
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This page displays purchase options and a preview of the customer feedback analysis report for Floward Online Flowers & Gifts based on online reviews collected from App Store. The analysis helps Customer Service Managers, Product Managers, Business Analysts, Marketing Strategists, Retail Managers to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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