Customer Reviews Reveal Major Issues with Floward Flowers & Gifts Service
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Customer Reviews Reveal Major Issues with Floward Flowers & Gifts Service

Uncover Insights from Floward's Customer Feedback Analysis

The reviews for Floward Online Flowers & Gifts overwhelmingly highlight a pattern of poor customer service and delivery issues. Customers report late or missing deliveries, unresponsive support, and inadequate compensation for issues. Many express disappointment over receiving damaged or incorrect items, leading to frustration and embarrassment. The app, once considered reliable, is now criticized for its inefficiency and lack of accountability. Several users suggest avoiding the service altogether, citing experiences that reflect a lack of professionalism and respect for customers' needs. Overall, the sentiment conveyed in the reviews indicates significant dissatisfaction with the service and recommendations to seek alternatives.

Source: App Store Reviews of Floward Online Flowers & Gifts

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Customer Feedback Analysis of Floward Online Flowers & Gifts

Unlock the truth behind customer dissatisfaction with Floward Flowers & Gifts - essential insights for businesses.

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Custom Date - Apr 26, 2025
Popular Phrases (limited preview)
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  • معقد

    معقد

    Sentiment
    • Negative
    Content
    • Negative Experience
    Mar 20, 2025
  • KSA

    مره مره مره سيئة الخدمة

    Sentiment
    • Negative
    Content
    • Negative Experience
    Mar 13, 2025
  • Highly unrecommended

    If you want wrong items to be delivered, or useless customer service then this is the app for you.

    Sentiment
    • Negative
    Content
    • Order Errors
    Feb 20, 2025
  • 👎🏻

    Worst Experience Ever, the gift doesn’t deliver and no one contacted me . I didn’t get even a refund.

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Jan 12, 2025
  • Horrible customer care

    Was kept on hold for 30 minutes trying to speak to customer care and still no answer

    Sentiment
    • Negative
    Content
    • Communication Problems
    Jan 03, 2025
  • البرنامج سيئ جدا لا احد يرد

    برنامج سيئ جدا لا احد يرد وكم من مره مشاكل في التوصيل والرد اتمناء وهذا اخر تعامل معاكم

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Dec 31, 2024
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Sentiment Analysis (limited preview)
-100 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Floward Online Flowers & Gifts based on online reviews collected from App Store. The analysis helps Customer Service Managers, Product Managers, Business Analysts, Marketing Strategists, Retail Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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