Customer Frustration with Loan App
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Uncover Insights from CASHe App Feedback Analysis

Customer Frustration with Loan App

Customer reviews for the loan app reflect frustration with the loan approval process, customer service, and repayment issues. Many users express disappointment and accuse the app of being fraudulent. Complaints also highlight the lack of response from customer care and the app's failure to deliver promised loans. Users express dissatisfaction with the app's functionality and the time-consuming loan approval process, indicating a lack of trust in the service.

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  • Financial Analysts
  • Customer Experience Managers
  • Product Managers
  • Digital Marketing Specialists
  • Fintech Entrepreneurs

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Custom Date - Oct 31, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • เคฌเฅ‡เค•เคพเคฐ เคเคช เคนเฅˆ เคฒเฅ‹เคจ เคจเคนเฅ€เค‚ เคฆเฅ‡เคคเคพ เคนเฅˆ

    Sentiment
    • Negative
    Content
    • Loan Approval
    Jan 24, 2024

  • เคฎเฅ‡เคฐเคพ เคฒเฅ‹เคจ เค…เคชเคฒเฅ‹เคก เคนเฅ‹ เค—เคฏเคพ เคฒเฅ‡เค•เคฟเคจ เคตเคฟเคฆเฅเคฐเฅ‹เคน เคจเคนเฅ€เค‚ เคนเฅ‹ เคฐเคนเคพ

    Sentiment
    • Positive
    Content
    • Loan Rejection
    Jan 06, 2024

  • Muche a app loon kiyo nahi de raha ha suro se Mera I'd banay

    Sentiment
    • Positive
    Content
    • Loan Processing
    Jan 05, 2024

  • Bhaiya turant loan mil jata login karo Paisa le Lo

    Sentiment
    • Positive
    Content
    • Loan Approval
    Jan 05, 2024

  • Apply Kiya hai proposing bata Raha hai ..... 1 rupey dalte hai uske bad nahi

    Sentiment
    • Positive
    Content
    • Loan Processing
    Jan 05, 2024

  • Jab kam Na Ho to Kisi kam ka Nahin

    Sentiment
    • None
    Content
    • Job Opportunity
    Dec 30, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for CASHe: Bharat Ka Money App based on online reviews collected from Google Play. The analysis helps Financial Analysts, Customer Experience Managers, Product Managers, Digital Marketing Specialists, Fintech Entrepreneurs to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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