Mixed User Feedback on Axis Direct App Update
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Mixed User Feedback on Axis Direct App Update

Users have mixed feelings about the recent update of the Axis Direct app. While some appreciate its user-friendly interface and ease of investing, others are facing compatibility issues, slow performance, and trouble with features like options trading and mutual funds. Many users preferred the simplicity of the old version and encountered difficulties with the new design. Some even reported issues with executing trades and experienced discrepancies in order executions. Overall, the app needs improvements in stability, device compatibility, and user experience to regain user satisfaction and trust.

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Custom Date - May 23, 2024
Featured Content
  • Very bad upgrade App, unable to Sale & Buy

    Sentiment
    • Negative
    Content
    • Order Placement Difficulties
    May 09, 2024
  • It is handy and easy app for all investment except chart analysis.

    Sentiment
    • Positive
    Content
    • Trading Experience
    May 06, 2024
  • I'm using Huawei Y9. Till few days back, apo was working OK. Now the msg that the device is not compatible appears. Not clear why. Not able to check net position like in case of laptop/desktop Not able to access the app. It says device not compatible (Huawei Y9) . I was able to do so until few days back

    Sentiment
    • Negative
    Content
    • Device Compatibility Errors
    Apr 29, 2024
  • beware! Beware! Beware! I placed my order for tatamotor at 991 at limit market for 120 shares and when it was in my account it was bought for 1001.75 per shares and they deducted extra and increase the price with my permission. It's a fraud app beware. Use other app like zerodha

    Sentiment
    • Negative
    Content
    • Order Placement Difficulties
    Apr 27, 2024
  • Not opening says device not supported older version was working fine can't change handset for opening one app

    Sentiment
    • Negative
    Content
    • Compatibility Issues
    Apr 24, 2024
  • Love the user interface! Axis Direct makes investing easy for beginners like me. The app is clean and intuitive, and I can find everything I need with just a few taps. The live data and charting tools are great for making informed decisions.

    Sentiment
    • Positive
    Content
    • User Interface and Usability
    Apr 23, 2024
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Sentiment Analysis (of 30 reviews)
-43 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Axis Direct:Stocks,Options &MF based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Mobile App Developers, Financial Analysts, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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