Mixed Feedback for Enterprise Alquiler de Coches - Málaga Airport
Uncover Insights: Enterprise Málaga Airport Customer Feedback Report

Mixed Feedback for Enterprise Alquiler de Coches - Málaga Airport

Av. del Comandante García Morato, 22, Churriana, 29004 Málaga, Spain

Mixed reviews for Enterprise Alquiler de Coches at Málaga Airport. Positive feedback about staff professionalism, vehicle conditions, and customer service, especially mentioning names like Celeste, Rafa, and Marco. However, negative comments focus on issues with reservations, car availability, rude behavior from certain staff members like Patricia, and problems with payment methods.

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  • Travel and Tourism Marketers

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Popular Phrases (of 30 reviews)
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  • No está mal. Pero está fuera del airport. Muy buena atención por parte del equipo, te van y buscan

    Sentiment
    • Positive
    Content
    • Location Convenience

  • Marco and Celeste provided excellent service even when I gave them the wrong arrival time, they made it work. It’s very close to the airport and our pickup and drop off we’re both <5 minutes

    Sentiment
    • Positive
    Content
    • Location Convenience

  • Excellent service both times I have rented with them and I was glad to do it.Fast service and excellent treatment with Celeste!

    Sentiment
    • Positive
    Content
    • Customer Service Experience

  • True professionals, charming and above all Patricia and Andrea spectacular!!..very very kind!!Thanks for everything!!

    Sentiment
    • Positive
    Content
    • Staff Professionalism and Friendliness

  • Tanto Hugo Boss como Juanfrank fueron súper atentos al momento de entregar el vehículo. Hicieron que mi experiencia sea maravillosa. Estoy muy agradecida y sin dudas los volveré a elegir.

    Sentiment
    • Positive
    Content
    • Staff Professionalism and Friendliness

  • İyi bir araba kiralama sirketi , Patricia, Andrea ve Hugo ya yardimlarimdan dolayi cok tesekkur ederiz.

    Sentiment
    • Positive
    Content
    • Staff Professionalism and Friendliness
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Sentiment Analysis (of 30 reviews)
34 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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