Hyatt Place Washington Dc/Us Capitol: Diverse Guest Experiences
Uncover Guest Insights: Hyatt Place DC/US Capitol Report

Hyatt Place Washington Dc/Us Capitol: Diverse Guest Experiences

33 New York Ave NE, Washington, DC 20002, United States

Mixed reviews for Hyatt Place Washington Dc/Us Capitol. Guests appreciate the spacious rooms, great breakfast, and convenient location near the Capitol and metro. However, some encountered issues with room cleanliness, maintenance, valet parking costs, and neighborhood safety. Staff received mixed feedback, with praise for friendliness but criticism for lack of responsiveness. Overall, the hotel's condition, service, and breakfast quality varied among guests, leading to a diverse range of experiences during their stays.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Excellent hotel. Great breakfast. Complete.Rooms: Great glass window. Good shower. Coffee machine is wonderful

    Sentiment
    • Positive
    Content
    • Breakfast Quality

  • Name is best location and service very good and food very good and healthy environment very good and I am really interested to all the friends stay here

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism

  • We had a good experience. Room was clean and was modern style. location was good, we could walk to a decent brunch spot (we missed the breakfast) the let us check out late which wasn't an issue. easy to deal with

    Sentiment
    • Positive
    Content
    • Room Comfort and Cleanliness

  • Terrible place, not providing room with payment. Charge random moneys. complete fraud. + hang up the phone calls lolNoteworthy details: fraud

    Sentiment
    • Negative
    Content
    • None

  • Where do I start? The breast-flashing patrons? The unenthusiastic front desk associate? The noisy next-door occupant Or the lack of water pressure in the hotel. Overall distasteful experience.

    Sentiment
    • Negative
    Content
    • Management and Staffing Concerns

  • No parking space for a hotel like that and it costs a fortune for their valet parking. I advise you carry extra money for thatRooms: Bathroom was not up to basic standards

    Sentiment
    • Negative
    Content
    • Parking and Valet Service
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Sentiment Analysis (of 30 reviews)
33 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hyatt Place Washington Dc/Us Capitol based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Travel Industry Consultants, Market Researchers, Hospitality Educators to discover insights into what people love, dislike, and need.

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