Ace Hotel New York: Varied Guest Experiences Highlighting Room Conditions and Customer Service
Uncover Guest Feedback Insights from Ace Hotel New York

Ace Hotel New York: Varied Guest Experiences Highlighting Room Conditions and Customer Service

20 W 29th St, New York, NY 10001, United States

Mixed reviews for Ace Hotel New York with a focus on room conditions, hidden fees, noise levels, and customer service. Guests appreciate the location, vibe, and friendly staff, but mention issues like lack of hot water, dark rooms, cleanliness concerns, and billing errors.

Best for
  • Hotel Managers
  • Customer Service Trainers
  • Travel Industry Analysts
  • Marketing Professionals
  • Hotel Investors

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
29 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Featured Content
  • Be wary of rooms with no outside windows, we weren't warned when reserving or checking in. Also watch your bill for erroneous errors as ours did.

    Sentiment
    • Negative
    Content
    • Hidden Fees and Charges
  • Location was great but the rooms are not well lit. It felt like a college dorm room. The hall ways are also not well lit. I felt safer walking on the sidewalk outside than I did in the hall.

    Sentiment
    • None
    Content
    • Room Amenities and Comfort
  • Klassiker, dunkle Lobby, dunkle Flure, aber einfach toll!

    Sentiment
    • Positive
    Content
    • Lobby Atmosphere and Decor
  • Have stayed here 3x and continue to enjoy it. The location is central and walkable to what I've been in town for and the rooms are large and comfortable for the price.

    Sentiment
    • Positive
    Content
    • Hotel Location and Vibes
  • My favorite place to stay in the city. Great location and quality across the board. The staff is friendly and always helpful.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service
  • Very chic hotel. Came here with my friends and loved it. Great place to catch up with friends or a day to get work done. Will come back every time.

    Sentiment
    • Positive
    Content
    • Hotel Location and Vibes
  • See All Reviews
Sentiment Analysis (of 30 reviews)
30 Net Promoter
Score
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
29 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Google Business Reviews 96
  2. Google Business Reviews 86
  3. Google Business Reviews 86
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Ace Hotel New York based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel Industry Analysts, Marketing Professionals, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.