Goldbelly Online Reviews: Mixed Customer Sentiment on Quality and Delivery
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Goldbelly Online Reviews: Mixed Customer Sentiment on Quality and Delivery

Uncover Goldbelly Customer Insights & Improve Your Strategy

Goldbelly's online reviews show a mixed sentiment among customers regarding product quality, delivery reliability, and customer service. While some customers praise the food variety and timely deliveries, others express dissatisfaction with issues like damaged goods, delayed shipments, and subpar customer support. Complaints range from receiving spoiled food to poor handling of delivery delays, impacting overall customer experience. Despite positive feedback on certain items like cheesecakes and orange chicken, negative reviews highlight concerns about product quality consistency and responsiveness in resolving order-related problems.

Source: Trustpilot Reviews of Goldbelly 

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Customer Feedback Analysis of Goldbelly 

Insightful Goldbelly review analysis covering food quality, delivery, and customer service for improved business strategies.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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  • Cake arrived destroyed

    Cake arrived destroyed. Offered to reship a $90 cake for half price. $135 for a regular cake is unacceptable.

    Sentiment
    • Negative
    Content
    • Product Packaging
    Apr 23, 2024
  • Great and reliable service

    Rugelach from Breads Bakery delivered in time for Valentine’s Day to very happy recipients - even though there was a snowstorm (so thank you, UPS, as well).

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Feb 14, 2024
  • Love Goldbelly

    Love Goldbelly. I use it very often and i have had complete success. Deliveries have been ontime and food awesome. Ordered from East coast to west

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Feb 08, 2024
  • I love Goldbelly

    It will always amaze me that I can order authentic pizza from Detroit (and so many other delicious things!) while living in California and not having to travel. Love Goldbelly

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Jan 26, 2024
  • Excellent seafood carefully packed and sent to arrive when they said it would...

    First of all, the product arrives when you said it would.It is well packed and secure.I like the cooking instructions which are simple butimportant.

    Sentiment
    • Positive
    Content
    • Product Packaging
    Jan 24, 2024
  • Calling all Foodies! Love the variety of foods I can…

    Love the variety of foods I can purchase. Also enjoy the story behind these popular and sometimes famous food places around the U.S. We've enjoyed everything we've ordered.

    Sentiment
    • Positive
    Content
    • Variety of Food Choices
    Jan 24, 2024
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Sentiment Analysis (limited preview)
20 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Goldbelly  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Customer Experience Specialists, Food Industry Analysts, Online Retail Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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