Mixed Reviews for GiftFly: Ease of Purchase vs. Service Charges Concerns
  • 101 users bookmarked
  • Who is this report for?
    • Marketing Professionals
    • Product Managers
    • Customer Experience Analysts
    • Business Strategists
    • E-commerce Managers
Mixed Reviews for GiftFly: Ease of Purchase vs. Service Charges Concerns

Uncover GiftFly Customer Feedback Insights Report

GiftFly receives mixed reviews with customers praising the ease of buying gift cards online but expressing concerns over high service charges and unclear communication. Positive feedback includes appreciation for the user-friendly website, convenient purchase process, and excellent customer service. However, some users criticize the high service fees, hidden charges, and difficulties in understanding discounts. Issues with missing messages, delayed customer support responses, and confusion over delivery methods were also noted. Overall, GiftFly offers a simple way to purchase gift cards but needs to address transparency and communication gaps to improve customer satisfaction.

Source: Trustpilot Reviews of GiftFly 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
23 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of GiftFly 

Explore the mixed reviews of GiftFly with insights on purchase ease vs. service charges. Essential for business strategy.

Export
Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Fast and easy to purchase gift card!

    Fast and easy to purchase gift card!

    Sentiment
    • Positive
    Content
    • Ease of Purchase
    Jan 26, 2024
  • Super easy to buy gift cards!

    Super easy to buy gift cards!

    Sentiment
    • Positive
    Content
    • Ease of Purchase
    Dec 30, 2023
  • service charge first gift card I have…

    service charge first gift card I have ever bought with one

    Sentiment
    • None
    Content
    • Service Charges
    Dec 19, 2023
  • Massage & Facial Todayy

    Stormy Waters is a wonderful massage therapist! Thank you!

    Sentiment
    • Positive
    Content
    • None
    Dec 09, 2023
  • Great deal fabulous place to eat!

    Great deal fabulous place to eat!

    Sentiment
    • Positive
    Content
    • None
    Dec 02, 2023
  • Purchasing a gift card was super easy!

    Purchasing a gift card was super easy!

    Sentiment
    • Positive
    Content
    • Gift Card Purchase Process
    Nov 27, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
68 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
23 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: SimplyOz.com Customer Feedback Analysis
    Trustpilot Reviews 83
  2. eGifter Review Insight: Navigating Customer Feedback
    Trustpilot Reviews 71
  3. Insightful GetUSCart Customer Feedback Analysis Report
    Trustpilot Reviews 82
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for GiftFly  based on online reviews collected from Trustpilot. The analysis helps Marketing Professionals, Product Managers, Customer Experience Analysts, Business Strategists, E-commerce Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.