CBD HEMP DIRECT: Mixed Customer Feedback & Quality Concerns
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CBD HEMP DIRECT: Mixed Customer Feedback & Quality Concerns

Mixed customer feedback on CBD HEMP DIRECT, with complaints about product quality, shipping delays, and poor customer service, but also positive reviews highlighting fast shipping and good product quality. Concerns about dry, low-quality products, rude customer service, and unresponsive communication. However, some customers praise the variety of products and appreciate the fast shipping times.

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  • E-commerce Managers

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Custom Date - May 27, 2024
Featured Content
  • Best THCA Flower Vendor

    Great variety of thca flower and all quality. Fast shipping means no more waiting around on "dealer time." Prices are amongst the best in the biz too.

    Sentiment
    • Positive
    Content
    • Product Quality and Consistency
    Jun 17, 2023
  • Another great order from cbd hemp…

    Another great order from cbd hemp direct. They even gave me some gummies free with my package. Would highly recommend buying from them and it's always shipped quick for me.

    Sentiment
    • Positive
    Content
    • Product Quality and Consistency
    Oct 31, 2022
  • The last batch I got smelled like cat…

    The last batch I got smelled like cat nip and urine. Please check the products before sending. Thanks my Gmail polizzilarry9 I was disappointed this time. We been buying for the last 2 years. Quality got bad or it was just old.

    Sentiment
    • Negative
    Content
    • Product Quality and Consistency
    Oct 05, 2022
  • Great company great products

    Have ordered several times and my products were of great quality . Prices were good and shipping was on point . Thanks for.providing products that help me with my muscular dystophy.

    Sentiment
    • Positive
    Content
    • Product Quality and Consistency
    Sep 18, 2021
  • Order that cbd and get yourself better

    Delivery was fast and customer service was fine they replied to me with an update for my order ASAP. The flowers are decent but for the price I can’t complain.

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Aug 12, 2021
  • customer service sux!

    My first and last order with these guys...product ok but rude jerks if you need customer service.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Aug 12, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-12 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for CBD HEMP DIRECT  based on online reviews collected from Trustpilot. The analysis helps Retail Business Analysts, Product Quality Managers, Customer Service Directors, Market Research Analysts, E-commerce Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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