Mixed Reviews: Cambria Hotel Washington, D.C. Convention Center
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Mixed Reviews: Cambria Hotel Washington, D.C. Convention Center

Uncover Cambria Hotel D.C. Insights: Customer Feedback Report

899 O St NW, Washington, DC 20001, United States

Mixed reviews for Cambria Hotel Washington, D.C. Convention Center. Guests highlight issues like maintenance, cleanliness, hot water problems, and unfriendly staff, but also praise the location, room size, and some friendly staff members.

Source: Google Business Reviews of Cambria Hotel Washington, D.C.

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Customer Feedback Analysis of Cambria Hotel Washington, D.C.

In-depth analysis of Cambria Hotel Washington, D.C. maintenance, service, amenities, location, value, dining, and hygiene based on customer feedback.

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  • Just FYI to all breakfast is NOT INCLUDED. this should be clearer than it is advertised. I found this out as was making my plate. ABOUT 18 dollars

    Sentiment
    • None
    Content
    • Value for Money

  • Very nice, clean hotel with good amenities. The staff is very friendly. The rooms are large and clean.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Location goodStaff as friendly as a prison doorRoom good but the shower water couldn't be very hot

    Sentiment
    • None
    Content
    • Room Quality and Maintenance

  • Human concierge service that texts you yo check up on your room and experience. They provide helpful info. Very courteous and professional.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Loved my stay, the rooms are cute design, convenient restaurant and bar. They also valet, which is a plus!

    Sentiment
    • Positive
    Content
    • Amenities and Facilities

  • Me encanto,las habitaciones estan muy lindas,y grandes,la atenci贸n del personal fue exelente,lo recomiendan mucho.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service
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Sentiment Analysis (limited preview)
-3 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Cambria Hotel Washington, D.C. Convention Center based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Experience Analysts, Hospitality Consultants, Travel Industry Analysts, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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