AuthorHouse Reviews: Mixed Feedback on Cost, Communication, and Services
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AuthorHouse Reviews: Mixed Feedback on Cost, Communication, and Services

AuthorHouse receives mixed reviews with some customers praising the professional staff and ease of publishing, while others warn about high costs, poor communication, and feeling scammed. Complaints include unfinished services, lack of response, contract issues, and dissatisfaction with final products. Positive feedback highlights good graphic design, prompt responses, and helpful staff members, with some customers vowing to publish future works with the company.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Awful - Jonathon Tores - scam!

    When I politely explained that I couldn't afford to pay for their publishing deal (And that theirs was the most expensive I'd gotten) he told me I'd never get published and hung up on me. Then I called another employee and told them what happened, she just tried to get me to do a deal with them too. Their customer service man I got through to was seemingly so fed up of his job. I got told Id be contacted by their manager to make my complaint - I haven't. I've scorched their 'reputation' online and got a response saying they'll deal with his manager, but ultimately this entire company is one big scam. Do not do it!!!!

    Sentiment
    • Negative
    Content
    • Scam Allegations
    Oct 31, 2023
  • Good results when asking for help to…

    Good results when asking for help to get books and other items.

    Sentiment
    • Positive
    Content
    • Satisfaction with Publishing Process
    Oct 31, 2023
  • Author House was Great!

    The entire Author House staff was very helpful and cooperative. From Eve, to Lou and others in the marketing department, all helped me get my book published!

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Oct 20, 2023
  • “ THE QUEST FOR TRUTH; Come Now And Let Us Reason Together,..”

    AuthorHouse is a very professional , well organized, dedicated publishing company. I recommend them to everyone !

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Oct 19, 2023
  • They are still selling my book, without giving me any access.

    These people took a lot of my money, and did not achieve any level of success or publicity.After I had terminated my contract, and proceeded with the process of unpublishing they are still selling my book online without giving me any access. If you do a search for '3 Magic Dreams by Matt Bolton Art' this is the book.They have made it impossible to access any of the meager royalties publishing with them had achieved.

    Sentiment
    • Negative
    Content
    • Royalty Payment Concerns
    Oct 18, 2023
  • Generally, better can be done.

    Generally, it appears that everyone wants to help. However, there seems not be effective communication between the different services. Also, as expected, I guess, there is pressure to buy the offered products.

    Sentiment
    • None
    Content
    • Communication Issues
    Oct 13, 2023
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Sentiment Analysis (of 30 reviews)
10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for AuthorHouse  based on online reviews collected from Trustpilot. The analysis helps Independent Authors, Publishing Consultants, Literary Agents, Book Marketers, Consumer Advocates to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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