Mixed Feedback for Ultratek Solutions: Initial Service Quality Praised, After-sales Support Criticized
Ultratek Solutions: A Comprehensive Customer Feedback Analysis

Mixed Feedback for Ultratek Solutions: Initial Service Quality Praised, After-sales Support Criticized

115 Ch. du Tremblay Suite A-2, Boucherville, Quebec J4B 7K4, Canada

Ultratek Solutions receives mixed reviews with customers praising the initial service quality but expressing frustration with after-sales support. Common issues include delays in repair services, noisy installations, unresolved technical problems, and poor communication. While some clients appreciate the professionalism and efficiency of the installations, others highlight significant challenges with ongoing maintenance. The company's financing options are positively mentioned, but the overall sentiment is affected by recurring technical issues and difficulties in obtaining timely assistance.

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  • Customer Experience Manager
  • Product Quality Analyst
  • Business Strategy Consultant
  • After-sales Support Coordinator
  • Market Research Analyst

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Service impeccable incroyable installation merci beaucoup

    Sentiment
    • Positive
    Content
    • Service Quality and Professionalism

  • RĂ©ponse rapide, service courtois, installation bien fait, le tout fonctionne bien pour l'instant

    Sentiment
    • Positive
    Content
    • Installation Process Satisfaction

  • J’ai fais remplacer fournaise et chauffe eau. Super service a la clientele. Service super rapide.

    Sentiment
    • Positive
    Content
    • Installation Process Satisfaction

  • Impeccable services, professionalism and attentiveness to their customers.I recommend this service 100%

    Sentiment
    • Positive
    Content
    • Service Quality and Professionalism

  • Super de Bon service. je le recommande Ă  tous

    Sentiment
    • Positive
    Content
    • Service Quality and Professionalism

  • Michael du financement trĂšs courtois. Les installeras trĂšs conviviale et mon bcp aider Ă  installĂ© l’application sur mon tĂ©lĂ©phone.

    Sentiment
    • Positive
    Content
    • Service Quality and Professionalism
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Ultratek Solutions based on online reviews collected from Google Business. The analysis helps Customer Experience Manager, Product Quality Analyst, Business Strategy Consultant, After-sales Support Coordinator, Market Research Analyst to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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