Airalo: eSIM Travel & Internet App Reviews Analysis
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Comprehensive Customer Feedback Report on Airalo eSIM App

Airalo: eSIM Travel & Internet App Reviews Analysis

The online reviews for Airalo: eSIM Travel & Internet app showcase a mix of positive and negative feedback. Users appreciate the convenience of eSIMs for travel and the app's ease of use, but some encountered issues with activation, customer service, and connectivity in certain regions. While many travelers found success with eSIMs in various countries, others faced challenges with signal loss and incorrect configurations. Overall, the app seems to offer a convenient solution for travelers seeking data connectivity abroad, although improvements in customer service responsiveness and technical support are suggested.

Best for
  • Travel Industry Analysts
  • Product Managers in Telecom
  • Customer Experience Strategists
  • Marketing Professionals in Travel Tech
  • Telecommunications Consultants

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • App banned by Indian authorities

    Unfortunately this app is banned (info from Jan. 7th) in India 🇮🇳

    Sentiment
    • Positive
    Content
    • Compatibility
    Jan 08, 2024
  • Convenient and fast!

    So convenient to use! Clear instructions and immediately replies to messages regarding queries and assistance

    Sentiment
    • Positive
    Content
    • App Usability
    Dec 08, 2023
  • AIRALO

    Excellent! Now I have internet everywhere I go! Thank you

    Sentiment
    • Positive
    Content
    • Service Reliability
    Nov 19, 2023
  • so convenience

    everytime i travel overseas, i just need to open airalo and i got a esim everywhere i go. Thank you for making a good idea coming true

    Sentiment
    • Positive
    Content
    • Travel Convenience
    May 25, 2023
  • The worst

    Cant even turn on airalo app or esim when I arrived Japan. I had to buy a physical s at the airport. Airalo became useless!

    Sentiment
    • Negative
    Content
    • Compatibility
    May 14, 2023
  • Amazing app

    Used in Europe and Israel. It's worth of money
    Highly recommend!

    Sentiment
    • Positive
    Content
    • Travel Convenience
    Jan 09, 2023
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Sentiment Analysis (of 30 reviews)
14 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Airalo: eSIM Travel & Internet based on online reviews collected from App Store. The analysis helps Travel Industry Analysts, Product Managers in Telecom, Customer Experience Strategists, Marketing Professionals in Travel Tech, Telecommunications Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

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