Summary of User Reviews for Uber App: Strengths and Areas for Improvement
  • 78 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Uber App Feedback Analysis: Crucial Insights Revealed

Summary of User Reviews for Uber App: Strengths and Areas for Improvement

The reviews for the Uber app highlight a mix of positive and negative experiences. Many users appreciate the efficiency, convenience, and professionalism of the service, noting the ease of booking and real-time updates. Positive feedback includes praise for courteous drivers and the app's functionality. However, several users express frustration over issues like inaccurate wait times, canceled rides, and difficulty in obtaining customer support. Complaints about unexpected charges and credit card acceptance problems are also noted. Overall, while many users value the service, there are significant concerns that could affect future usage.

Best for
  • Product Managers
  • User Experience Designers
  • Customer Service Executives
  • Market Researchers
  • Mobile App Developers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Vero top

    I post my phone inside tue car and driver take me back the phone, i thank him to’ much

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 05, 2024
  • Prezzo alle stelle

    Considerando che una corsa da 15 minuti con tutti il traffico mi è costato 40€ non utilizzerò più il sevizio, un taxi mi costa la metà

    Sentiment
    • Negative
    Content
    • Pricing Issues
    Oct 03, 2024
  • Prega fantastica

    Ho trovato una cittĂ  meravigliosa, pulita e gente educata e con UBER ho visitato in comoditĂ  tutti i posti piĂš belli

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Oct 01, 2024
  • Back to

    Servizio efficientissimo e driver bravissimo, impeccabile, complimenti …

    Sentiment
    • Positive
    Content
    • Driver Experience
    Sep 28, 2024
  • Tempi lunghi

    Ho aspettato per ben tre volte una corsa per poi ricevere la disdetta dopo 20 minuti

    Sentiment
    • Negative
    Content
    • Ride Reliability
    Sep 20, 2024
  • How to pay

    Uber doesn’ t accept my credit card that is perfectly ok! Why?

    Sentiment
    • Negative
    Content
    • Payment Problems
    Sep 17, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
23 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
31 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Key Insights from 'Uber: Viajar é econômico' Feedback
    Google Play Reviews 71
  2. Explore User Insights & Enhance Your Strategy with Our Report
    Google Play Reviews 67
  3. Uncover the Truth Behind Uber Eats Customer Feedback
    App Store Reviews 74
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Uber - Richiedi una corsa based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Customer Service Executives, Market Researchers, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.