Mixed Reviews for Trtl Travel Pillow: Comfort vs. Discomfort
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Mixed Reviews for Trtl Travel Pillow: Comfort vs. Discomfort

Trtl Pillow Review Analysis: Comfort and Support Insights

Mixed reviews are seen for the Trtl travel pillow, with a balance between comfort and discomfort experienced by users. Some praise its quality and support, while others complain about discomfort, return processes, and customer service. Issues highlighted include lack of neck support, discomfort during long flights, and difficulties with returns and refunds. Despite fast delivery and good materials, some customers found the pillows uncomfortable, leading to neck pain. The company's communication and response to issues are also noted, with both positive and negative feedback. Overall, user experiences vary from good support and sleep improvement to dissatisfaction with comfort and return procedures.

Source: Trustpilot Reviews of Trtl 

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Customer Feedback Analysis of Trtl 

Discover the balance of opinions on Trtl travel pillow with our analysis of comfort, support, and customer satisfaction.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • I purchased a travel pillow

    I purchased a travel pillow. The picture on the instructions shows two narrow bands to wrap around, but the product only has one broad band. Haven’t been able to make it real comfortable yet, but will keep on trying.

    Sentiment
    • Positive
    Content
    • None
    Apr 19, 2024
  • The adjustable knobs are great

    The adjustable knobs are great! They definitely make the trtl neck pillow more comfortable.

    Sentiment
    • Positive
    Content
    • None
    Nov 20, 2023
  • Fantastic service

    Fantastic service, rapid delivery and feels like it'll sort out our sleeping for when we're on long flights.

    Sentiment
    • Positive
    Content
    • None
    Nov 20, 2023
  • An excellent piece of travel kit

    An excellent piece of travel kit - a must for our family of 5 on long haul flights

    Sentiment
    • Positive
    Content
    • None
    Nov 20, 2023
  • Child’s good for small adult

    Good gangue for money, easy carrying compared to beck pillow! Won’t lose again. Also can buy the child’s version for small frames adults (I’m 5’1)

    Sentiment
    • Positive
    Content
    • None
    Nov 20, 2023
  • Smooth order

    Smooth order. Swift delivery. Good product.

    Sentiment
    • Positive
    Content
    • None
    Nov 20, 2023
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Sentiment Analysis (limited preview)
23 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Trtl  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Marketing Professionals, Customer Service Managers, Retail Buyers, Travel Goods Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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