ServiceMax Go: Overwhelmingly Negative User Feedback
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ServiceMax Go: Overwhelmingly Negative User Feedback

ServiceMax Go receives overwhelmingly negative reviews from users who highlight issues with speed, complexity, glitches, and overall user experience. Users express frustration with the app's inefficiency, constant bugs, frequent syncing problems, and counterintuitive design. Many feel that the app is time-consuming, counterproductive, and detrimental to their productivity. Users also mention difficulties in navigating the app, encountering freezes, and experiencing significant delays in completing tasks. Overall, the consensus is that ServiceMax Go is a frustrating, slow, and problematic tool for field service personnel.

Best for
  • Field Service Managers
  • Customer Experience Executives
  • Product Development Specialists
  • IT Support Specialists
  • Mobile App Developers

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Horrible

    I tried to keep an open mind when I saw how bad the ratings were, but the app and this entire service is truly awful.

    Sentiment
    • Negative
    Content
    • User Experience
    May 30, 2023
  • Garbage

    If you like clunky, non-intuitive, useless software you will love ServiceMax. They have raised the bar when it comes to complicating simple things.

    Sentiment
    • Negative
    Content
    • User Interface and Navigation
    Mar 01, 2023
  • Dreadful

    This app is terrible and I’m having constant errors they really need to improve this app. We have no choice we’re forced into using this

    Sentiment
    • Negative
    Content
    • Technical Support
    Jun 06, 2022
  • Worst app ever

    I agree to the previous post , should be able to rate negative stars

    Sentiment
    • Negative
    Content
    • User Experience
    Mar 16, 2022
  • And one more shot……..

    So Servicemax tracks our whereabouts???? How dare you…… Rating should be a NEGATIVE 5 stars.

    Sentiment
    • Negative
    Content
    • User Experience
    Feb 07, 2022
  • Disappointing

    Full of issues with this platform, too many steps that cause lockup’s and freezes. Very Very time consuming to say the least.

    Sentiment
    • Negative
    Content
    • Time Consumption
    Sep 30, 2021
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Sentiment Analysis (of 30 reviews)
-100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ServiceMax Go based on online reviews collected from App Store. The analysis helps Field Service Managers, Customer Experience Executives, Product Development Specialists, IT Support Specialists, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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