MyClassBoard Parent Portal: User Feedback and Improvement Needs
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MyClassBoard Parent Portal: User Feedback and Improvement Needs

The reviews for the MyClassBoard Parent Portal reveal mixed feedback from users. While some praise its ease of use and helpful features, others express frustration with performance issues, such as slow loading times and persistent bugs. Specific complaints include difficulties in school name searches, downloading files, and managing notifications, leading to an overall perception of unreliability. Many users are disappointed with the app's functionality, describing it as laggy and prone to errors. On the positive side, users appreciate its intended purpose, which enhances communication between parents and schools. However, significant improvements are necessary to enhance user experience and satisfaction.

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  • User Experience Designers
  • Mobile App Developers
  • Education Administrators
  • Customer Support Managers

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Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • As per school they share students personal info to other schools. We parents get 100s of calls for admission from other schools.

    Sentiment
    • Negative
    Content
    • Data Privacy Concerns
    Oct 12, 2024

  • Horrible app. We get the notification something is uploaded or updated in the gallery or class diary but when you open it can't see anything.

    Sentiment
    • Negative
    Content
    • Performance Problems
    Oct 10, 2024

  • Worst app not working properly Disappointed with the service 😔 Not showing updates properly ☹️😡😠😤🫤😕🙁

    Sentiment
    • Negative
    Content
    • Performance Problems
    Oct 10, 2024

  • I am not able to join my sibling and also I couldn't change the profile picture so I request you to fix it in the coming update pls

    Sentiment
    • Negative
    Content
    • Feature Requests
    Oct 09, 2024

  • Very slow app.. Many a times it's just loading. Not at all comfortable in using it.

    Sentiment
    • Negative
    Content
    • Performance Problems
    Oct 09, 2024

  • It is very easy to use this app , but it is very laggy and too much bugs in it . Please remove all the bugs and make the app smooth as butter.

    Sentiment
    • Negative
    Content
    • Usability Issues
    Oct 06, 2024
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Sentiment Analysis (of 30 reviews)
-30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MyClassBoard Parent Portal based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Mobile App Developers, Education Administrators, Customer Support Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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