Patient Experiences and Concerns at Seventh Day Adventist Medical Centre
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Patient Experiences and Concerns at Seventh Day Adventist Medical Centre

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8, Spencer Rd, Cleveland Town, Frazer Town, Bengaluru, Karnataka 560005, India

Seventh Day Adventist Medical Centre receives mixed reviews from patients. While several patients commend the doctors for their expertise and compassionate care, numerous reviews reflect dissatisfaction with the support staff's attitude, particularly regarding rudeness and poor communication. Delays in procedures and excessive billing practices have also been noted, leading to frustration among patients. Although some individuals had positive experiences, especially during deliveries with supportive nursing teams, many highlighted significant issues with hygiene and service efficiency. Overall, patients express a need for improvements in staff training, communication, and operational procedures to enhance the overall healthcare experience.

Source: Google Business Reviews of Seventh Day Adventist Medical Centre

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Customer Feedback Analysis of Seventh Day Adventist Medical Centre

Unlock insights on patient experiences at Seventh Day Adventist Medical Centre with our in-depth analysis.

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  • Very nice and good hospital nice behaviour from staffs and particularly varun is very good and helping mind person more of support thank u for your support thanks alot

    Sentiment
    • Positive
    Content
    • Patient Care

  • I went there for emergency dr provide best treatment

    Sentiment
    • Positive
    Content
    • Emergency Services

  • Health camp was really great. Correct knowledge was shared by team of doctors.

    Sentiment
    • Positive
    Content
    • Patient Care

  • Doctor are very nice , but staffs are soo rude to the patients ..

    Sentiment
    • Negative
    Content
    • Staff Rudeness

  • Dietician mariyam has suggested me a very good diet plan... I liked it

    Sentiment
    • Positive
    Content
    • Patient Care

  • Doctor's treatment and explanation is good.Reception very rude no proper responsePharmacy gives wrong medicine apart from prescriptionDelay every where in procedure. Bill payment, pharmacy, lab .Lab staff worst and very very rude.No hygiene.

    Sentiment
    • Negative
    Content
    • Staff Rudeness
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-10 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for Seventh Day Adventist Medical Centre based on online reviews collected from Google Business. The analysis helps Healthcare Administrators, Medical Service Managers, Patient Experience Officers, Healthcare Quality Improvement Managers, Hospital Operations Directors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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