Mixed Reviews: Transfast Exchange Rates vs. Slow Transfers & Security Concerns
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Transfast Review Analysis: Insights Revealed

Mixed Reviews: Transfast Exchange Rates vs. Slow Transfers & Security Concerns

Transfast receives mixed reviews with some customers praising their exchange rates and efficiency, while others criticize slow transfer times, stringent verification processes, and unhelpful customer service. Common complaints include delayed transfers, security issues, and the need for extensive personal information. Despite some positive experiences, negative feedback highlights trust issues, long processing times for refunds, and instances of canceled transfers without clear explanations.

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Custom Date - Oct 30, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I send money but i didn't know how to…

    I send money but i didn't know how to cancel it because they cannot receive the money due to they don't have valid id.

    Sentiment
    • Negative
    Content
    • Transaction Failures and Refunds
    Jan 29, 2023
  • Days have pass my money still not…

    Days have pass my money still not received! Please cancel my transaction! I’m dissapointed

    Sentiment
    • Negative
    Content
    • Transaction Failures and Refunds
    Jan 05, 2021
  • please refund my money one month ago…

    please refund my money one month ago send but not recive my friend translaiton cancle

    Sentiment
    • Negative
    Content
    • Transaction Failures and Refunds
    Jun 09, 2020
  • Used your service for many

    Used your service for many, many years with great satisfaction... why did you shut down the online site? I do not want to go elsewhere.

    Sentiment
    • Positive
    Content
    • Reliability and Trustworthiness
    Feb 09, 2020
  • Awesome

    Awesome , fast , reliable and trustworthy . will go for it all the times

    Sentiment
    • Positive
    Content
    • Overall Satisfaction and Recommendation
    Sep 12, 2019
  • Transfast got the best exchange rates…

    Transfast got the best exchange rates and the process is very simple. I always use Transfast for all my transactions.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction and Recommendation
    Sep 03, 2019
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Sentiment Analysis (of 30 reviews)
-36 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for TRANSFAST  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Compliance Officers, Marketing Professionals, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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