Toca Life World Feedback Report: Insights & Solutions
Toca Life World receives mixed feedback from users, with many expressing frustration over frequent app crashes, lost progress, and disappearing gifts. Complaints also include the high cost of in-game purchases, lagging issues, and missing content from purchased packs. Users request more free items, bug fixes, and better customer support. Despite these problems, players appreciate the game's creativity and customization options.
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I love this game even my mom loves it because all the stuff are cheap
Sentiment
Positive
Content
Free Content
Jan 22, 2024
Amazing
I really do love this game this game allows you to create your own characters and decorate your own house… even tho we have to pay some…and you should also add an armchair there.Anyway I appreciate the about the game
5/5⭐️
Sentiment
Positive
Content
Free Content
Jan 18, 2024
Why I gave four stars
Have been I really love the game since l have been playing the game since I was little. The reason why I am giving this four stars is because sometimes it kicks me out of the game and when I go back in my progress is all gone. Although my house decorations are all gone all the stuff I bought from the mall isn’t back at its original position and I can’t always seem to find it. I hope you can help me solve this problem and I won’t have to deal with this situation anymore.
Sentiment
Positive
Content
Resetting Progress
Dec 31, 2023
Missing furniture
I just got the 5 star hotel pack but then I went to see the furniture and there was none. I am not happy about this cuz my mom spent money on this. I am not going to play this game for a while, but I will keep checking the game every day to see if it’s fixed. Please 🙏 reply to my message and fix the error, because my parents have Covid and I really want them to feel better so please fix this error.
Sentiment
None
Content
Purchasing Issues
Dec 13, 2023
Please read this
I very much enjoy using Toca Life World, BUT I constantly feel frustrated and disappointed with it.
REASONS :
-Always locking me out and shutting down. -Sometimes it suddenly freezes and when I come back I find that it has restarted . - I feel like it’s a big waste of time redoing all of my hard work. - So many stuff isn’t free,I feel very limited. -I wish Toca World could allow more things to be free,like a birthday discount or something.
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This page displays purchase options and a preview of the customer feedback analysis report for Toca Life World: Build a Story based on online reviews collected from App Store. The analysis helps Mobile Game Developers, Product Managers, User Experience Designers, Market Analysts, Customer Support Specialists to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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