30 reviews between Apr 07, 2023 and Jun 13, 2023.
Users are generally unhappy with TicketSwap, citing issues with the ticket purchasing process, the accuracy of ticket information, the functionality of the app, and poor customer support. Some users have experienced fraudulent ticket sales and difficulty obtaining refunds. Others have complained about delayed notifications and errors with downloading tickets. Despite these issues, a few users have found success with the app and appreciate the ease of listing and purchasing tickets.
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30 reviews between Apr 07, 2023 and Jun 13, 2023.
Verkoopt foutieve tickets. Staand/zittend, leeftijdscategorie worden verkeerd aangeven. Ticketswap doet niets om dit recht te zetten.
I love it I just have this app I haven't get what to use clearly....
Problems with credit card. AMEX requires 4 cvv numbers but the app only allows 3, so card cannot be processed.
I was about to buy a ticket for an event that tickets were rarely available for but the payment process stopped me from purchasing and kept looping. It would not let me use my credit card or input the information and then then kept bringing me back to a website of a bank I do not use and it gave me an error code. Why bother having a first come first served ticket service if when you do get a ticket you cannot pay for it due to a poorly built app. Very disappointed and now my cart is locked
jó cucc, de amilyen marzssal dolgoznak ahhoz azért pofa kell 😃
Like, what the heyey are you lot smoking? secureswap has to be standard. what else is the point.
perfect
better than I Thought
I hope the app is still in development. It definitely needs more security options for the buyers! I just got ripped off for buying a ticket which was falsely described in the wrong sector of a big hall and I ended up watching the show alone, apart from all my friends, because you see the actual ticket only once you pay for it and there is no option for an instant return :( At least the description of the ticket's area/sector should be double checked by the app when the venue is big and divided!
seems a great site 👍
The app returns a bunch of errors if you try to download the ticket. If the ticket does not work at the event, there is no way to report it but to wait for an email after the event and press 'the ticket did not work ' button. BUT if you do it on a device with the app installed, it automatically opens the app and hangs permanently! At this point I am convinced that this is not a bug but an intentional design choice, in order to bully unhappy users into dropping attempts to get their money back.
They are telling that they control for the ticket validity, but that's a lie. Don't trust this app, you may literally just throw money out. And they don't refund fraudulent tickets sold through them also, instead they connect you to the scammer and make you beg for your money back. Just... don't use it.
Ticket alerts are absolutely useless. Even if you tap on them right away, without a second's delay, they're already sold out. This has been the case over and over, not just a couple of times. It's broken.
The notifications about the tickets are way to late. I only receive the notification when somebody already bought the ticket.. well I don't need this kind of information when I set ticket alert..what's the point... Please fix it!
I identified myself but it was apparently not accepted. No messages whatsoever about it and 2 weeks later I found out myself when I wanted to reduce the price. They hadn't go on sales yet even!
The raffle feature made this app useless
Krijg continu meldingen van een festival waar ik niet heen ga en heb al 4 keer op zet melding uit gedrukt maar blijf ze elke 20 min krijgen
What am I doing wrong? I can refresh and refresh - Nothing Available. 2 minutes later, a Push Notification of tickets on sale. I immediately click it, as it popped up - Nothing Available. Not sure why I'm wasting my time with this app.
Both the App and website are straight forward to use. It is easy to list your ticket, the costs are clear shown, there is protection in place for both buyer and seller. Payments are fast too :)
Great getting notifications as soon as tickets are uploaded instead of having to keep checking, got one on my third attemp, purchased ticket for sold out event, fingers crossed there's no issues on the night
Asks to upload ID, but the option doesn't work...
App keeps on crashing as soon as I click I'm the albert notification
No customer support, they take the money and dont send tickets and they dont even bother to reply to customers that pay money on their platform. So we can say they are scammers allowed to work. Horrible experience.
It's,a trash it sends the notification with so much delay so the tickets are already sold
Great idea...but push notifications don't work...the only reason you'd download this app.
It is a very good app as a seller.
Fantastic app... Safe and secure.
great to sell your spare tickets or when you have a change off plans never had a problem with tickets bought from here sofar!
Kind of treacherous. How does an app not support selling e-tickets? Also, the search results for events are janky.
Funciona muy bien y es prácticamente independiente de la web. Muy fluida y rápida.
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