Critical Analysis of 'E-Bilet' App Reviews
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E-Bilet App Review Analysis: Enhance Your Service Quality

Critical Analysis of 'E-Bilet' App Reviews

The reviews for 'E-Bilet' app highlight various issues such as the inability to purchase tickets, technical glitches, cleanliness concerns on trains, and lack of important features like seat selection and real-time train tracking. Users also express frustration over gender-specific seating arrangements, inconsistent pricing for ticket refunds, and a general lack of user-friendliness in the app interface.

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Custom Date - May 22, 2024
Featured Content
  • Kullanılamıyor

    Yurt dışında uygulama açıldıktan sonra yüklenmesi bitmiyor ve bilet alınamıyor !!!

    Sentiment
    • Negative
    Content
    • Ticket Purchase Issues
    Apr 15, 2024
  • Valiz ücreti

    İzmite gitmeme rağmen valiz ücreti 100 lira aldılar bu kadar fazla olduğu için puanını kırıyorum bir daha binmeyecem .

    Sentiment
    • Negative
    Content
    • Travel Experience Feedback
    Apr 14, 2024
  • Rezillik

    Kayıt oluşturuyorum giriyorum kullanıcı yok diyor yeni kayıt oluşturuyorum bu g maile ait başka kullanıcı var diyor

    Sentiment
    • Negative
    Content
    • User Account Creation
    Apr 11, 2024
  • Hep aöa hep dolu

    Ne baksak hep dolu. Yeterli değil vagon ve sefer sayısı. Nasıl hızlı tren. Yer yok yok hep

    Sentiment
    • Negative
    Content
    • Ticket Purchase Issues
    Mar 21, 2024
  • BİLET SORUNU

    Her kes rezervasyonu yapıyor ve bileti almıyor son dakikada yerler açılıyor ama iş işten geçmiş oluyor

    Sentiment
    • None
    Content
    • Ticket Purchase Issues
    Mar 07, 2024
  • Evcil Hayvan Seçemiyorum

    Koltuk seçtikten sonra evcil hayvan seçeneği görünmüyor.

    Sentiment
    • Positive
    Content
    • Seat Selection Problems
    Feb 04, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for E-Bilet based on online reviews collected from App Store. The analysis helps App Developers, Customer Service Managers, Product Managers, UX/UI Designers, Transportation Executives to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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