Audioteka Service Review: Connection Errors, Extra Charges, and Access Issues
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Audioteka Service Review: Connection Errors, Extra Charges, and Access Issues

Explore Key Insights from Audioteka Customer Feedback Analysis

Customers express frustration with Audioteka's service, highlighting issues like connection errors, extra charges for popular titles, and difficulties in purchasing and accessing audiobooks. Despite positive comments on the app's content and functionality, users mention recurring technical problems and discrepancies in pricing. Many reviewers also criticize the lack of transparency and customer support, leading to a significant number of negative experiences and dissatisfaction with the overall service.

Source: Google Play Reviews of Audioteka: Audiobooki/Podcasty

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Customer Feedback Analysis of Audioteka: Audiobooki/Podcasty

Uncover insights from Audioteka customer feedback on service issues like extra charges, access problems, and technical glitches.

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Custom Date - Apr 21, 2025
Popular Phrases (limited preview)
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  • Lekka powieść na lato lub przy chorobie leżąc w łóżku.Dobrze się słucha,świetna lektorka.

    Sentiment
    • Positive
    Content
    • Positive Feedback
    Mar 16, 2024

  • obecnie prawie nie używam, bo nie można słuchać jednocześnie na kilku urządzeniach. jeżeli chcecie dzielić się audiobookami z rodziną, to polecam publio albo legimi

    Sentiment
    • Negative
    Content
    • Family Sharing and Payment Issues
    Mar 15, 2024

  • Dlaczego nie da się kupić audiobooka? Po kliknięciu w 'koszyk' pojawia komunikat, że trzeba sprawdzić instrukcję, "jak dodać audiobook na półkę" - ma niby przyjść na maila, ale nic nie przychodzi. Co to za hocki klocki ? Jaka instrukcja ? Czy proces zakupu audiobooka wymaga instrukcji wysyłanej na maila? Serio 🙄

    Sentiment
    • Negative
    Content
    • Technical Issues
    Mar 15, 2024

  • Nie można przy dwójce dzieci póścić z dwóch komórek dwie różne bajki, mimo, że za obie osobno zapłaciłem. Trzeba wykupić jeszcze comiesięczny abonament. Zdzieranie kasy ile wlezie.

    Sentiment
    • Negative
    Content
    • Payment and Subscription Problems
    Mar 14, 2024

  • NIE POLECAM!!! ... ŁAMIECIE WŁASNY REGULAMIN !!! &6 p. 3. "Użytkownik, który dokonuje zakupu Produktu w ramach Umowy Sprzedaży może utrwalić na dysku twardym lub nośniku (np. pendrive) i odtwarzać Produkt przy wykorzystaniu wybranego przez Użytkownika urządzenia bez ograniczeń czasowych." Więc dlaczego nie mogę pobrać zakupionego audiobook'a w formie oryginalnego pliku mp3 ... !!! ODDAWAĆ KASĘ / ZŁODZIEJE !!! nabijacie ludzi w butelkę ... NIE POLECAM !!!

    Sentiment
    • Negative
    Content
    • App Functionality
    Mar 14, 2024

  • Odinstalowuję tego gniota. Nie mogę normalnie kupić książki i posłuchać, w zamian wysyła jakieś instrukcje na maila, które nie dochodzą. Do widzenia audioteko!

    Sentiment
    • Negative
    Content
    • Technical Issues
    Mar 11, 2024
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Sentiment Analysis (limited preview)
-20 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Audioteka: Audiobooki/Podcasty based on online reviews collected from Google Play. The analysis helps Customer Service Managers, Product Managers, Marketing Analysts, UX/UI Designers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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