Audioteka Service Review: Connection Errors, Extra Charges, and Access Issues
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Audioteka Service Review: Connection Errors, Extra Charges, and Access Issues

Explore Key Insights from Audioteka Customer Feedback Analysis

Customers express frustration with Audioteka's service, highlighting issues like connection errors, extra charges for popular titles, and difficulties in purchasing and accessing audiobooks. Despite positive comments on the app's content and functionality, users mention recurring technical problems and discrepancies in pricing. Many reviewers also criticize the lack of transparency and customer support, leading to a significant number of negative experiences and dissatisfaction with the overall service.

Source: Google Play Reviews of Audioteka: Audiobooki/Podcasty

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Customer Feedback Analysis of Audioteka: Audiobooki/Podcasty

Uncover insights from Audioteka customer feedback on service issues like extra charges, access problems, and technical glitches.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Lekka powie艣膰 na lato lub przy chorobie le偶膮c w 艂贸偶ku.Dobrze si臋 s艂ucha,艣wietna lektorka.

    Sentiment
    • Positive
    Content
    • Positive Feedback
    Mar 16, 2024

  • obecnie prawie nie u偶ywam, bo nie mo偶na s艂ucha膰 jednocze艣nie na kilku urz膮dzeniach. je偶eli chcecie dzieli膰 si臋 audiobookami z rodzin膮, to polecam publio albo legimi

    Sentiment
    • Negative
    Content
    • Family Sharing and Payment Issues
    Mar 15, 2024

  • Dlaczego nie da si臋 kupi膰 audiobooka? Po klikni臋ciu w 'koszyk' pojawia komunikat, 偶e trzeba sprawdzi膰 instrukcj臋, "jak doda膰 audiobook na p贸艂k臋" - ma niby przyj艣膰 na maila, ale nic nie przychodzi. Co to za hocki klocki ? Jaka instrukcja ? Czy proces zakupu audiobooka wymaga instrukcji wysy艂anej na maila? Serio 馃檮

    Sentiment
    • Negative
    Content
    • Technical Issues
    Mar 15, 2024

  • Nie mo偶na przy dw贸jce dzieci p贸艣ci膰 z dw贸ch kom贸rek dwie r贸偶ne bajki, mimo, 偶e za obie osobno zap艂aci艂em. Trzeba wykupi膰 jeszcze comiesi臋czny abonament. Zdzieranie kasy ile wlezie.

    Sentiment
    • Negative
    Content
    • Payment and Subscription Problems
    Mar 14, 2024

  • NIE POLECAM!!! ... 艁AMIECIE W艁ASNY REGULAMIN !!! &6 p. 3. "U偶ytkownik, kt贸ry dokonuje zakupu Produktu w ramach Umowy Sprzeda偶y mo偶e utrwali膰 na dysku twardym lub no艣niku (np. pendrive) i odtwarza膰 Produkt przy wykorzystaniu wybranego przez U偶ytkownika urz膮dzenia bez ogranicze艅 czasowych." Wi臋c dlaczego nie mog臋 pobra膰 zakupionego audiobook'a w formie oryginalnego pliku mp3 ... !!! ODDAWA膯 KAS臉 / Z艁ODZIEJE !!! nabijacie ludzi w butelk臋 ... NIE POLECAM !!!

    Sentiment
    • Negative
    Content
    • App Functionality
    Mar 14, 2024

  • Odinstalowuj臋 tego gniota. Nie mog臋 normalnie kupi膰 ksi膮偶ki i pos艂ucha膰, w zamian wysy艂a jakie艣 instrukcje na maila, kt贸re nie dochodz膮. Do widzenia audioteko!

    Sentiment
    • Negative
    Content
    • Technical Issues
    Mar 11, 2024
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Sentiment Analysis (limited preview)
-20 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Audioteka: Audiobooki/Podcasty based on online reviews collected from Google Play. The analysis helps Customer Service Managers, Product Managers, Marketing Analysts, UX/UI Designers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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