Audioteka Service Review: Connection Errors, Extra Charges, and Access Issues
Explore Key Insights from Audioteka Customer Feedback Analysis
Customers express frustration with Audioteka's service, highlighting issues like connection errors, extra charges for popular titles, and difficulties in purchasing and accessingaudiobooks. Despite positive comments on the app's content and functionality, users mention recurring technical problems and discrepancies in pricing. Many reviewers also criticize the lack of transparency and customer support, leading to a significant number of negative experiences and dissatisfaction with the overall service.
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Lekka powieść na lato lub przy chorobie leżąc w łóżku.Dobrze się słucha,świetna lektorka.
Sentiment
Positive
Content
Positive Feedback
Mar 16, 2024
obecnie prawie nie używam, bo nie można słuchać jednocześnie na kilku urządzeniach. jeżeli chcecie dzielić się audiobookami z rodziną, to polecam publio albo legimi
Sentiment
Negative
Content
Family Sharing and Payment Issues
Mar 15, 2024
Dlaczego nie da się kupić audiobooka? Po kliknięciu w 'koszyk' pojawia komunikat, że trzeba sprawdzić instrukcję, "jak dodać audiobook na półkę" - ma niby przyjść na maila, ale nic nie przychodzi. Co to za hocki klocki ? Jaka instrukcja ? Czy proces zakupu audiobooka wymaga instrukcji wysyłanej na maila? Serio 🙄
Sentiment
Negative
Content
Technical Issues
Mar 15, 2024
Nie można przy dwójce dzieci póścić z dwóch komórek dwie różne bajki, mimo, że za obie osobno zapłaciłem. Trzeba wykupić jeszcze comiesięczny abonament. Zdzieranie kasy ile wlezie.
Sentiment
Negative
Content
Payment and Subscription Problems
Mar 14, 2024
NIE POLECAM!!! ... ŁAMIECIE WŁASNY REGULAMIN !!! &6 p. 3. "Użytkownik, który dokonuje zakupu Produktu w ramach Umowy Sprzedaży może utrwalić na dysku twardym lub nośniku (np. pendrive) i odtwarzać Produkt przy wykorzystaniu wybranego przez Użytkownika urządzenia bez ograniczeń czasowych." Więc dlaczego nie mogę pobrać zakupionego audiobook'a w formie oryginalnego pliku mp3 ... !!! ODDAWAĆ KASĘ / ZŁODZIEJE !!! nabijacie ludzi w butelkę ... NIE POLECAM !!!
Sentiment
Negative
Content
App Functionality
Mar 14, 2024
Odinstalowuję tego gniota. Nie mogę normalnie kupić książki i posłuchać, w zamian wysyła jakieś instrukcje na maila, które nie dochodzą. Do widzenia audioteko!
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Audioteka: Audiobooki/Podcasty based on online reviews collected from Google Play. The analysis helps Customer Service Managers, Product Managers, Marketing Analysts, UX/UI Designers, Business Strategists to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Can I have this research report with more reviews?
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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