Mixed Customer Feedback on Tibber's App, Support, and Billing Accuracy
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  • Who is this report for?
    • Energy Retail Managers
    • Customer Experience Specialists
    • Product Managers
    • Renewable Energy Consultants
    • Marketing Analysts
Mixed Customer Feedback on Tibber's App, Support, and Billing Accuracy

Tibber Feedback Analysis: Insights for Improvement

Mixed reviews on Tibber's app functionality, customer support, and billing accuracy. While some customers praise the cost-saving benefits and energy insights, others express frustration with unreliable app performance, poor support experiences, and billing discrepancies.

Source: Trustpilot Reviews of Tibber 

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Customer Feedback Analysis of Tibber 

Discover insights from our Tibber feedback analysis report, highlighting app, support, and billing reviews for informed decisions.

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Custom Date - Apr 25, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Tibber heeft een puike app

    Tibber heeft een puike app. Stroomgebruik real time te volgen. Inzicht in prijzen top om gedrag op aan te oassen.Verbeterpunt: gasverbruik in de app.

    Sentiment
    • Positive
    Content
    • None
    May 28, 2024
  • Günstig

    Sehr gut, funktioniert alles und der Preis passt. Vor allem Sinnvoll mit einem Daten logger und stündlicher Abrechnung.

    Sentiment
    • Positive
    Content
    • None
    May 27, 2024
  • Stromkosten haben sich verdoppelt

    Stromkosten haben sich verdoppelt, schlechte Betreuung über Email. Ich bin wirklich enttäuscht.

    Sentiment
    • Negative
    Content
    • None
    May 15, 2024
  • Volledig inzicht in je stroomgebruik en…

    Volledig inzicht in je stroomgebruik en echt invloed uit kunnen oefenen op de kosten is wat Tibber aantrekkelijk maakt.

    Sentiment
    • Positive
    Content
    • None
    May 03, 2024
  • Vlotte overstap

    Vlotte overstap, zonder enig probleem. Info in de app is duidelijk.

    Sentiment
    • Positive
    Content
    • None
    May 03, 2024
  • Fungerar mycket bra!

    Fungerar mycket bra och jag sparar mycket pengar med att styra bergvärme och elbilsladdning efter elpriset.

    Sentiment
    • Positive
    Content
    • None
    May 02, 2024
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Sentiment Analysis (limited preview)
-6 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Tibber  based on online reviews collected from Trustpilot. The analysis helps Energy Retail Managers, Customer Experience Specialists, Product Managers, Renewable Energy Consultants, Marketing Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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