Mixed Customer Feedback on Tibber's App, Support, and Billing Accuracy
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Tibber Feedback Analysis: Insights for Improvement

Mixed Customer Feedback on Tibber's App, Support, and Billing Accuracy

Mixed reviews on Tibber's app functionality, customer support, and billing accuracy. While some customers praise the cost-saving benefits and energy insights, others express frustration with unreliable app performance, poor support experiences, and billing discrepancies.

Best for
  • Energy Retail Managers
  • Customer Experience Specialists
  • Product Managers
  • Renewable Energy Consultants
  • Marketing Analysts

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Custom Date - Jun 21, 2024
Featured Content
  • Tibber heeft een puike app

    Tibber heeft een puike app. Stroomgebruik real time te volgen. Inzicht in prijzen top om gedrag op aan te oassen.Verbeterpunt: gasverbruik in de app.

    Sentiment
    • Positive
    Content
    • None
    May 28, 2024
  • Günstig

    Sehr gut, funktioniert alles und der Preis passt. Vor allem Sinnvoll mit einem Daten logger und stündlicher Abrechnung.

    Sentiment
    • Positive
    Content
    • None
    May 27, 2024
  • Stromkosten haben sich verdoppelt

    Stromkosten haben sich verdoppelt, schlechte Betreuung über Email. Ich bin wirklich enttäuscht.

    Sentiment
    • Negative
    Content
    • None
    May 15, 2024
  • Volledig inzicht in je stroomgebruik en…

    Volledig inzicht in je stroomgebruik en echt invloed uit kunnen oefenen op de kosten is wat Tibber aantrekkelijk maakt.

    Sentiment
    • Positive
    Content
    • None
    May 03, 2024
  • Vlotte overstap

    Vlotte overstap, zonder enig probleem. Info in de app is duidelijk.

    Sentiment
    • Positive
    Content
    • None
    May 03, 2024
  • Fungerar mycket bra!

    Fungerar mycket bra och jag sparar mycket pengar med att styra bergvärme och elbilsladdning efter elpriset.

    Sentiment
    • Positive
    Content
    • None
    May 02, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-6 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Tibber  based on online reviews collected from Trustpilot. The analysis helps Energy Retail Managers, Customer Experience Specialists, Product Managers, Renewable Energy Consultants, Marketing Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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