Thompson Central Park New York: Location, Staff, and Room Quality Feedback
Thompson Central Park NY: Comprehensive Guest Feedback Analysis

Thompson Central Park New York: Location, Staff, and Room Quality Feedback

119 W 56th St, New York, NY 10019, United States

Thompson Central Park New York by Hyatt offers a mix of positive and negative experiences. Guests praise the hotel's location near Central Park and Times Square, friendly staff, and modern rooms. However, issues with cleanliness, room maintenance, breakfast prices, and service inconsistencies were noted. Some guests highlight the spacious rooms, comfortable beds, and convenient amenities like Dyson hair dryers. Overall, the hotel's prime location, great staff, and upscale rooms make it a recommended choice for those seeking a central stay in New York City.

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  • Travel Agents
  • Market Researchers
  • Customer Experience Analysts
  • Hospitality Consultants

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Featured Content
  • Loved the hotel and staff. Location is perfect and would go back in a heartbeat!

    Sentiment
    • Positive
    Content
    • Location
  • Absolutely a very nice place to stay and enjoy your day while in the big city. Highly recommend this place to everyone.

    Sentiment
    • Positive
    Content
    • Service Quality
  • Great place close to Macy’s day pride. Nice rooms. Front desk staff is always nice. Central Park is in walking distance.

    Sentiment
    • Positive
    Content
    • Location
  • Great hotel! Room was exquisite, tastefully decorated, & spotless! Bed was comfortable. Staff was very friendly.

    Sentiment
    • Positive
    Content
    • Room Comfort and Amenities
  • 옆에는 카네기 홀이 있고 4인이 쓰기에는 살짝 좁음. 서비스 라운지 식사는 의외로 괜찮았음. 직원들이 친절하게 대하고 방도 깨끗하고 좋아 다시 올 수 있을 듯Rooms: 약간 좁지만 괜찮은 수준의 방

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Maintenance
  • 뉴욕에서 찾아보기 힘든 깨끗한 호텔이였어요!친절한 서비스에 위치도 좋고청소도 맘에들었어요일주일이상 지냈는데 매우 만족스러워요다시방문하고 싶어요-

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Maintenance
  • See All Reviews
Sentiment Analysis (of 30 reviews)
67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Thompson Central Park New York, by Hyatt based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Agents, Market Researchers, Customer Experience Analysts, Hospitality Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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