Customers of T-Mobile are reporting issues with the company's app, with many citing login issues, freezing and crashing. Some users complained that the app is 'garbage' and 'horrible', with the in-app feedback button also being broken. The company was also criticized for sending marketing notifications, despite users disabling them. The app has similarly caused problems for those attempting to activate services or update payment information. Others complained about coverage quality, unreliable and dinky website, and rude and incompetent customer service.Best for
Here you can see the preview of this report containing the analysis of only 30 latest reviews.
This app is horrible. Nothing loads and even the feedback button doesn’t work to file a complaint.
Sprint app was better.
I feel like every month there’s something new wrong with the T-mobile app. Which also consistently causes issues for me when I need to pay my bill. 😣 It’s so annoying
The app works overall, but not all the features work. Such as adding a member immediately returns a request timeout error.
Absolutely the best company around. Sure beats all the rest!!!!
Es un caso está aplicación muy mala yo porque llevo tiempo con ellos pero solo por el trabajo qué pasó me cambiaría
Whenever you enter your username and password in the splash screen the app crashes immediately. The screen freezes and is rendered useless. Please resolve.
This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.
Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.
Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.
Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.
Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.
We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.